Compliance Technician Associate
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Job Description
Under the direction of the Supervisor, Gaming Technical, the Gaming Compliance Technician Associate utilizes technical knowledge to ensure game integrity, conducting preventive maintenance, machine evaluations, and software testing for compliance. Assists in regulatory compliance, security, and project completion while maintaining accurate regulatory records and conducting detailed observations of gaming machines for comprehensive analysis, supporting department efficiency.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Executes technical understanding to protect game integrity by identifying, escalating, and effectively dealing with technical issues.
Performs preventive maintenance and machine evaluations, as well as conduct software game integrity testing to ensure compliance.
Assists in enforcing regulatory compliance, maintaining security, and completing technical projects.
Maintains the accuracy and integrity of regulatory records.
Conducts observations of gaming machines, utilizing historical data and technical behaviors. Accurately identify and escalate any findings for comprehensive analysis records.
Performs other duties as assigned to support the efficient operation of the department.
EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS
High School Diploma or GED required.
Bachelor's Degree in Information Technology (IT) or Engineering preferred.
KNOWLEDGE, SKILLS AND ABILITIES (KSA)
Experience in technology, engineering, Gaming industry or Regulatory/Compliance preferred.
Ability to learn electronics, electromechanics, and data communications.
Basic computer literacy and good mechanical and/or electrical aptitude required.
Ability to learn, retain, and apply AC/DC fundamentals.
Ability to learn, retain, interpret, and apply Technical Standards, Tribal, State, and Federal Laws.
Basic proficiency in Microsoft Word, Excel, Power Point and Outlook required.
Proficiency in internet research is mandatory.
REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS
At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license.
A+ or N+ certification preferred.
Select One of the Following for Driving Responsibilities: Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required.
PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT
The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.
Primary work environment is in a climate-controlled office setting.
Work requires travel to attend meetings, trade shows, and conferences.
Incumbents may be required to work evening, weekend and holiday shifts.
Must be able to work in a fast-paced, high-demand environment.
Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally.
Sedentary work: involves sitting most of the time. Constantly operates a computer and otheroffice productivity machinery, such as a calculator, copy machine, and computer printer.
Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.
Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone.
Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings,via videoconference and over the telephone.
Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility.
Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties.
Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours.
The employee may be exposed to fumes or airborne particles including secondhand smoke.
Reasonable accommodation will be made in compliance with all applicable law.
As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!