
Field Service Engineer
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Job Description
Carl Zeiss AB are looking for an experienced Field Service Engineer to represent ZEISS Nordics Medical Technology, at customer locations in Sweden.
As a Field Service Engineer, you will be responsible for installing, repairing, upgrading and performing preventative maintenance on specified ZEISS Medical Technology instrumentation. Your clients consist of public hospitals, private hospitals and opticians. In this role, you will be a part of Service Team working closely with the sales department and other organization in the Nordic countries.
Areas of responsibility and goals:
- Install, repair, upgrade and perform preventative maintenance on ZEISS Medical Technology instrumentation in Sweden.
- Sales support
- Build and maintaining long-term customer relationships and achieving maximum customer satisfaction and retention by ensuring that customer devices work as they should.
- Perform daily work in the CRM.
- Promote ZEISS products, services and solutions.
Our ideal candidate is someone who has:
- Technical background (mechanics, electronics and software) with appropriate education.
- Relevant work experience from a similar position. Background in healthcare is a plus.
- Understanding of troubleshooting techniques and approaches.
- Organized and self-driven way of working.
- Problem-solving skills.
- Service minded way of working and good customer skills.
- Social competence and co-operations skills. Excellent communication skills in English and German skills are a merit.
- Preferably located in the greater Stockholm area.
The position requires an average of 60-80 travelling day per year, mainly in Sweden. So, experience of traveling work is an advantage (knows what it means to regularly travel shorter trips and also travel for 3-5 consecutive days at times). A valid driver's license is a must.
ZEISS is growing strongly in the Medical Technology area. We offer unique opportunity to work with an international market leader in Medical Technology. You will get professional colleagues and challenging independent role.
Please submit your CV and application in English as soon as possible
Your ZEISS Recruiting Team:
Maria Martinson