Senior Manager, Workplace Design

About the Role

Gap Inc.'s Workplace Experience [WE] Team is seeking a creative, innovative, and results-oriented Sr Manager of Workplace Design based in San Francisco, CA. In this role, you will be responsible for designing pre- and post-occupancy tenant improvement projects within the Americas portfolio, with potential consultation for international spaces. Reporting to the Head of Workplace Experience, you will collaborate closely with portfolio planning, workplace strategy, and project management teams. You will define, roll out, and maintain design guidelines and standards for all FF&E, serving as the subject matter expert.

The Workplace Experience [WE] team is dedicated to supporting our North America Corporate Offices across Gap Inc. and its iconic house of brands. Our mission is to transform and enable a high-performance workplace that not only meets employee needs and leadership goals but also serves as a catalyst for our culture.

What You'll Do

• Lead creative efforts from initial stages through construction and installation.
• Collaborate with external design teams and vendors to ensure alignment with Gap Inc.'s corporate workplace concepts.
• Develop and own overall design concepts, storytelling, and presentations.
• Create globally scalable, forward-thinking FF&E and space standards in partnership with the Workplace Strategist
• Partner with Brand Design and Creative Director to align employee experience guidelines and execution within the physical workplace
• Build, catalog and maintain a samples & materials library
• Host onsite vendor, peer sessions, team sessions to share industry insights and best practices
• Partner with the Workplace Strategist to create space solutions based on data and insights that inform our workplace environment
• Produce renderings and visuals as needed
• Establish creative direction and serve as the design SME on construction projects.
• Ensure a consistent customer experience across regions while respecting local cultural nuances.
• Partner with teams in Portfolio Management, Sustainability, Environmental Health and Safety, Food, Travel, and Events to enhance program deliverables and improve workspace quality.
• Interact and present to VP+ leaders

Who You Are

• Ability to distill large, strategic concepts into practical execution.
• Deep knowledge of furniture, flow, and environmental design.
• Experience defining program requirements and using data and metrics to drive improvements.
• Strong decision-making and problem-solving skills with attention to detail.
• Excellent oral and written communication skills.
• Commitment to continuous learning and staying up-to-date with industry trends & codes.
• Proven history of building, documenting, and maintaining space standards.
• Expansive, outside-the-box thinking for space solutions.
• Familiarity with industry codes, standards, and regulatory requirements.
• Experience managing project schedules, issues, risks, and stakeholder communication.
• 5+ years of corporate interior design experience.

Preferred Qualifications:

• Experience with universal, neurodiverse, services, and biophilia design.
• Experience working for product companies.
• Ability to negotiate and maintain contracts with key vendors.
• Skilled in AutoCAD, Revit, SketchUp, and Adobe Suite, with exploration of new techniques using AI.
• Ability to convey design and intention through storytelling and presentation.
• Ability to travel up to 20% per year