Commercial Product Specialist - Energy Commodities And Freight Analytics

The Role:

Vortexa is looking for a Product Specialist to join our fast growing and collaborative Pre-Sales team. This is one of the most exciting roles at Vortexa, ideal for someone who is passionate about energy markets and client engagement, looking to make an impact at an innovative and rapidly evolving technology company. You'll work directly with our clients, partners, and prospects to help them get the most out of the Vortexa platform and insights. Your hands-on experience and feedback will also play a key role in shaping the future of our product.

Key responsibilities:

• Develop a deep understanding of Vortexa's platform, including our methodologies and data.
• Deliver compelling product demonstrations to prospects, clients, and partners.
• Drive engagement during product trials by onboarding prospects, monitoring usage, sharing tailored content, and serving as their main point of contact.
• Expected to meet clients and prospects in person and represent Vortexa at key industry events.
• Work with Sales and Marketing teams to drive growth, shape strategy and identify new business opportunities
• Support upselling across Vortexa's product suite by identifying opportunities during prospect engagements and collaborating with the Solutions Architect team to deliver tailored solutions.
• Collaborate with the Customer Success team on complex use cases, providing product expertise to support client retention.
• Build and maintain strong relationships with prospects and key stakeholders, acting as an internal advocate for their needs and insights during the evaluation process.
• Provide input into product roadmap prioritization and contribute to a variety of product improvement initiatives.
• Lead both internal and external training sessions and help grow in-house market expertise.