IT Applications Systems Specialist

Ascent Resources is seeking an experienced Applications Systems Specialist to join our team in Oklahoma City, OK. This position will report to the Supervisor - Application Support.

The Application Systems Specialist is responsible for the implementation, maintenance, and support of enterprise software applications. This role ensures that business applications are optimized for performance, aligned with organizational goals, and meet user needs. The specialist serves as a liaison between IT and business units, providing technical expertise and user support.

Primary Duties & Responsibilities

• Develop and maintain low-code/no-code solutions using Power Platform (Power Apps, Power Automate), Dynamics 365 and ServiceNow to automate business processes, streamline workflows, and enhance productivity
• Assess and execute system improvements and upgrades to ensure optimal performance and functionality
• Engage and collaborate with stakeholders including team members, other teams, and users within the business to:
• gather feedback and ensure solutions meet their needs
• gather requirements and translate them into solutions
• Act as a technical mentor and coach to team members, providing guidance on best practices, requirements gathering, knowledge sharing and solution development

Additional duties will include:

• Administer, configure, and support enterprise applications
• Perform system upgrades, patches, and routine maintenance
• Troubleshoot application issues and coordinate with vendors or developers for resolution
• Develop and maintain documentation, including system configurations, workflows, and user guides
• Provide training and support to end-users
• Ensure data integrity, security, and compliance with internal policies and external regulations
• Participate in application testing, quality assurance, and deployment processes
• Analyze system performance and recommend improvements or automation opportunities
• Stay current with emerging technologies and application trends

Knowledge, Skills & Abilities

Minimum Requirements:

• Adaptability to identify and evolve new technologies
• Ability to troubleshoot and resolve complex technical issues
• Open to learning new technologies and capabilities
• Ability to understand technical and functional documents
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Able to work independently and as part of a team
• Ability to manage multiple tasks and priorities in a fast-paced environment

Preferred:

• Experience in developing, testing, implementing, and documenting complex solutions
• Strong technical knowledge and experience in Microsoft Dynamics 365, SharePoint and ServiceNow configuration and customization

Education & Work Experience Required

Minimum Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related discipline
• 5+ years of experience in enterprise application solutions/development
• Strong knowledge of MS Office, including Word, Excel, and Outlook

Preferred:

• Experience in a similar role within the energy sector

Ascent Benefits

• Benefits start day one

• Generous 401(k)

• PTO based on industry or job-related experience

• Tuition assistance after 1 year

• Twelve paid holidays

• Many volunteer opportunities

• Gym reimbursement

Ascent Resources provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Ascent complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.