Sr. Systems Architect II (5896)

As Sr. Systems Architect II, you'll be focused on resolving complex technical issues, optimizing system performance, and ensuring data integrity across production environments. You'll work closely with operations, cybersecurity, and engineering teams to maintain high availability and support mission-critical logistics functions

We know that you can't have great technology services without amazing people. At MetroStar, we are obsessed with our people and have led a two-decade legacy of building the best and brightest teams. Because we know our future relies on our deep understanding and relentless focus on our people, we live by our mission: A passion for our people. Value for our customers.

If you think you can see yourself delivering our mission and pursuing our goals with us, then check out the job description below!

What you'll do:

• Conduct root cause analysis (RCA) for complex incidents and recurring problems.
• Supporting the GCSS-MC Operations Center (GOC) and Enterprise Service Desk (ESD) with Tier 3 troubleshooting.
• Analyzing and resolving issues related to Oracle EBS configurations, RICECPW objects, and interface/data flows.
• Forecasting capacity needs and recommending system tuning or hardware adjustments.
• Coordinating with infrastructure and network teams to resolve performance bottlenecks.
• Supporting audit readiness by ensuring traceability, data integrity, and compliance with control frameworks.
• Participating in Agile ceremonies and collaborating with cross-functional teams to support continuous improvement

What you'll need to succeed:

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
• 7+ years of experience in enterprise IT operations, systems integration, or technical architecture roles.
• Proven experience supporting large-scale ERP or logistics systems in production environments.
• Expertise in troubleshooting and resolving complex issues across infrastructure, middleware, and data layers.
• Familiarity with ITIL-based service operations, including incident, problem, and change management.
• Experience supporting Tier 3 operations, including root cause analysis (RCA), capacity planning, and performance tuning.
• Strong understanding of system administration, database management, and interface/data flow troubleshooting.
• Active DoD Secret Clearance required.

SALARY RANGE: $193,000 - $238,000

The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:

• The candidate's professional background and relevant work experience
• The specific responsibilities of the role and organizational needs
• Internal equity and alignment with current team compensation
• This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
• Performance-based bonuses
• Company-paid training and/or certifications
• Referral bonuses