Business Operations Administrator - Division Of Communications, Marketing And Customer Experience - Denver International Airport

About Our Job

Denver International Airport is currently seeking an energetic Business Operations Administrator to join their team and will report directly to the Senior Vice President of Communications, Marketing and Customer Service/Experience. This role will offer senior level support for the division that includes communications, marketing, creative services, customer service, customer experience, art and events. Job duties will span administrative support to small-scale project management and is responsible for working with the SVP and department staff to manage calendars and coordinate meetings, manage procurement, track budgets, provides support for amenities and other support and coordination for office projects.

What We Offer

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver, DEN means seeing yourself working with purpose - for you, and those who benefit from your passion, skills and expertise. Join DEN's diverse, inclusive and talented workforce of more than 37,000 team members who are at the heart of what makes Denver, Denver.   The City and County of Denver offers a competitive salary commensurate with education and experience. The target starting salary range for this position is $68,000 - $89,000 per year. We also offer generous benefits for full-time employees which include but are not limited to:

• Medical Plans, Dental, Vision Insurance

• Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%) and 457 (b) Retirement Plan

• PTO (over 3 weeks in your first year) and 12 paid holidays

• Yearly Merit Increase

• STD, LTD, HSA, FSA, Life Insurance

• CARE Bank, Family Leave Benefits

• Employee Assistance Program, Employee Volunteer Program

• Tuition Reimbursement (up to $2000/year), We Qualify for Student Loan Forgiveness Program

• Learning and Development Opportunities; Courses and Career Development Resources

• EcoPass (unlimited free RTD bus/train rides)

• & so much more!!!

Furlough Days

The City and County of Denver has announced furlough days, or unpaid days off, for most employees to meet a budget shortfall in 2025. There are two fixed furlough days for all limited (temporary positions with an end date) and unlimited (permanent) employees on August 29th, the Saturday before Labor Day, and November 28th, the day after Thanksgiving. If you receive an offer for this position, your annual pay will determine whether you are required to take additional furlough days. Details will be discussed during the offer process for selected candidate(s).

Location and Schedule

• In this position, you can expect to work at Denver International Airport. Free employee parking will be provided.

• The City and County of Denver utilizes a hybrid model workplace that balances the responsibilities of public service with the benefits of a flexible work environment. Employees work where needed, at a city site and/or in the field at least three days a week and remotely at a designated workplace within the State of Colorado for the remaining days.

• Monday through Friday

• 8:00am - 5:00pm MST

What You'll Do

In this role, we are looking for an organized and experienced team player who can take the initiative to execute short and long-term projects. This role will need to thrive in a dynamic environment and build strong working relationships with DEN staff and external partners. Key focus areas of competency and performance include:

• Models DEN's values and ethics on matters of equity, diversity, inclusion, and accessibility; team building and change management. Values the diversity of a global audience and creates plans that resonate across diverse communities

• Constructively work with a wide range of team members across the division as well as in other divisions

• Help with coordination and all associated tasks related to the full cycle of administrative duties such as scheduling meetings, presentations, and events

• Assist team members with meeting planning, such as room scheduling, presentations, tours, and other related preparation such as collecting and processing visitor information for security clearances

• Perform project coordination roles with special assignments (short and long-range)

• Serve as a liaison between other administrative support and assist with associated tasks and projects as needed, this includes coordinating travel requests and all associated preparation and follow up

• Manage purchase order requests, invoicing, Pcard, official functions, reconciliations and submittals

• Manage maintenance and organization of the division/office by ordering office supplies, furniture, equipment

• Manage snow and special event vouchers

• Provide support for employee interviews by scheduling, putting together interview packets, coordinating with panels and candidates and supporting onboarding

• Maintain and update contact database for events, calendar, and other division needs

• Provide support for unexpected projects and tasks by exercising flexibility and innovation

What You'll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you, and Denver to the next level.

• Bachelor's Degree and 5 years of related experience in a full-service professional role

• Prior experience with project management and executive level support

• Strong leadership, initiative, and communication competencies

Required Minimum Qualifications

We realize your time is valuable so please do not apply if you do not have at least the following required minimum qualifications:

• Education: Bachelor's Degree

• Experience: Three (3) years of experience administering business operations or operational programs and/or assisting professional/management staff with administrative or operational functions

• Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post high school education. Additional appropriate education may be substituted for the minimum experience requirements

FBI Background Check

FBI criminal background check is required for all positions at Denver International Airport (DEN). Employees are also required to report any felony convictions and/or moving violations to maintain this clearance and be eligible for continued employment. By position, a pre-employment physical/drug test may be required.

Shift Work, Snow Duties, and Emergency Incidents

This position does require shift work as DEN is a 24/7/365 operation (includes nights, weekends, and holidays).  Mandatory extended/additional shifts can be required.  Additionally, this position is required to work mandatory snow duties, which vary and can include nights, weekends and holidays.

About DEN

Denver International Airport (DEN) is the third-busiest airport in the United States and one of the top ten busiest airports in the world, connecting our community globally through flight and business. DEN is the primary economic engine for the state of Colorado, generating more than $36.4 billion for the region annually and employing nearly 37,000 people. At DEN, we are committed to fostering a diverse, inclusive and equitable workplace. We celebrate individuality and uplift all races, ethnicities, gender identities, national origins, ages, abilities, religion, and LGBTQIA+ communities. We know that our diversity makes us stronger, and we strive to keep diversity, equity and inclusion at the center of all that we do.

Application Deadline

This position is expected to stay open until 6/20. Please submit your application as soon as possible and no later than 11:59pm on 6/19 to ensure consideration.

About Everything Else

Job Profile

CA2379 Business Operations Administrator

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$58,656.00 - $96,782.00

Target Pay

$68,000 to $89,000; Based on education and experience

Agency

Denver International Airport

Redeployment during Citywide Emergencies

City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.