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Sign Shop Operations Assistant

Ponca City Development AuthorityPonca City, OK

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Job Description

Job Title: Sign Shop Operations Assistant

Job Overview

We're seeking a dependable and versatile team member to support daily operations in our dynamic sign production shop. This role blends customer service with hands-on technical work, making it ideal for someone who enjoys variety, learning new equipment, and working in a fast-paced creative environment.

Key Responsibilities

  • Front Office Duties: Answer phones, greet walk-in customers, and assist with basic inquiries. Demonstrate excellent phone and interpersonal skills to create a welcoming and professional customer experience.

  • Production Support: Operate large format printers and CNC machines to produce custom signage and graphics.

  • Measurement & Math: Accurately read a tape measure and perform basic math involving simple numbers and fractions to ensure precision in production and installation.

  • Material Handling: Lift and transport materials weighing up to 50 pounds.

  • Shop Maintenance: Assist with light cleaning and upkeep of workspace and equipment.

  • Occasional Off-Site Tasks: Support deliveries or installations outside the shop as needed.

Qualifications

  • Excellent phone etiquette and interpersonal communication skills.

  • Ability to read a tape measure accurately and add simple numbers and fractions.

  • Strong attention to detail and ability to follow procedures.

  • Comfortable working with tools and machinery (training provided).

  • Physically capable of lifting and handling production materials.

  • Friendly and professional demeanor with customers and teammates.

  • Previous experience in a print shop, sign production, or CNC operation is a plus-but not required.

Schedule & Work Environment

  • Primarily in-office work with occasional off-site projects.

  • Full-time, weekday schedule with potential flexibility.

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