Restaurant Server
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Job Description
Hotel:
Franklin Embassy Suites820 Crescent Centre DriveFranklin, TN 37067Restaurant ServerPart timeAtrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
What’s in it for you?
The Atrium SPIRIT is a belief in the power of Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.
- Career Growth & Learning – 40% of our management hires are internal promotions!
- Invest in Your Future – 401(k) plan with company match.
- Comprehensive Health Coverage – Medical, dental, and vision insurance options.
- Paid Time Off & Vacation – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations
- Perks That Fit Your Life – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.
- Purpose & Impact – Make a difference through Atrium’s community service and volunteer programs.
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Join a team of passionate associates who are committed to Hilton and Embassy Suites Brand. We have multiple opportunities at all levels of our organization.
We provide full Health Insurance options including short term and long term disability. Vacation Plans include holidays, sick time, and vacation time off. 401k plan with a company match and most importantly a career with real emphasis on promoting our hard working talent from within.
A company that prides itself on transparency and communication, you will feel at home joining the Atrium Hospitality team from the moment you start on Day one.
Our hourly positions are a great way to learn the business inside and out, cross training within multiple departments and reward career opportunities for associates who look to take the next step in their career path.
Hotel is conveniently located in the suburbs of Nashville with less than 30-minute commute to and from the center of Downtown Nashville.
About Atrium Hospitality
Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
Perseverance: We will be better today than we were yesterday.
Respect: We treat others the way we would like to be treated.
Inclusion: We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
Service : We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
Teamwork: Our associates are our family, and we provide them with the resources and support needed to produce the best work environment possible.
Innovation: We strive to develop, share and implement new thoughts, ideas, and methods that improve our company, our operations, and the guest and associate experience.
Primary Purpose:
The primary purpose of the Restaurant Server is to provide guests with an excellent restaurant experience.
Work Performed:
The Restaurant Server will be tasked with the following duties, responsibilities, and assignments:
Schedule dining reservations and arrange parties or special services;
Ensure prompt and courteous service to guests;
Answer telephone calls and process phone orders;
Greet guests, escort them to tables, and provide menus, answering dining related questions, and suggest food and beverage items;
Take food and beverage orders, relay orders to kitchen, and serve food to guests;
Coordinate amenity delivery request in connection with the kitchen department;
Monitors tables in assigned section ensuring all guests are served;
Address guest complaints;
Collect and process guest payments;
Totals receipts at end of shift to verify sales and clear cash register;
Ensures tips are reported properly for tax processing;
Clear dirty table settings and prepare table for resetting;
Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments;
Inspect dining room serving stations for neatness and cleanliness;
Assist service staff as necessary to service guests in a timely manner;
Follow all company safety and security policies and procedures, including reporting accidents, injuries and unsafe work conditions to management; and
Any and all other work as required to complete the primary purpose of the position.
Qualifications:
Preferred Prior Experience:
Six (6) months of previous customer service, restaurant and/or cashier experience
Required Licenses/ Certification:
Food Safety Training certified or become certified within first 60 days of employment.
Alcohol Awareness certified or become certified within first 60 days of employment
Preferred Technology:
Previous experience with Micros operating system
Physical:
Able to lift a minimum of 50lbs
Able to bend and squat repeatedly
Able to walk and stand for duration of scheduled shift
Other:
Flexible to work day, early morning, evening, weekend and holiday shifts.
Cross utilization for serving in Banquet events.
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy