Billing Manager

The purpose of your role as a Billing Manager

We are seeking a detail-oriented and strategic Billing Manager to lead our billing operations within a shared services environment supporting multiple regions and project teams across the organization. This role is critical to ensuring accurate, timely, and compliant billing for large-scale projects, while fostering strong relationships with internal stakeholders and clients.

This is a hybrid-remote position, based out of our corporate headquarters in St. Paul, MN or a Harris regional office location.

Billing Operations & Oversight:

• Manage end-to-end billing processes and teams for construction projects across regions.
• Ensure timely and accurate generation of invoices in accordance with contract terms, project milestones, and client requirements.
• Review and approve billing packages prepared by billing specialists, ensuring completeness and compliance.
• Monitor billing schedules and proactively resolve delays or discrepancies.
• Lead, mentor, and guide complex (GMP, T&M and cost plus) billing specialists to ensure strict adherence to contract terms and conditions.
• Assist with contract preparation, review and pre-qualifications and change orders
• Troubleshoot and resolve complex customer issues. Act as an escalation point for internal and external customers.
• Assist with special projects, billing / collection research and ad hoc analysis as needed.

Organizational Support and Process Improvement:

• Liaise with regional teams and stakeholders to drive cross-functional projects, initiatives, and streamline processes to increase accuracy and efficiency.
• Evaluate and implement process improvements to streamline billing procedures and enhance accuracy, reducing the risk of errors and delays.
• Provide Billing leadership and organizational support for system implementations.
• Establish and enforce accounting policies and procedures, ensuring proper internal controls exist.
• Continuously assess the efficiency of current billing processes and recommend improvements to minimize operational inefficiencies.

Reporting and Analysis:

• Prepare monthly billing reports, aging summaries, and variance analyses for leadership and team.
• Track KPIs such as billing cycle time, invoice accuracy rate, and dispute resolution time.
• Support audits and provide documentation as needed.

People Leadership:

• Supervise and mentor billing team members with a strong stakeholder service mindset.

• Conduct training sessions to ensure team proficiency in billing systems and policies.

• Establish connections with others to build trust, share ideas, and accomplish work.

• Help others become more effective through strengths development, clear expectations, encouragement, and coaching.

• Provide growth and development opportunities to the team through training and continuing education.

• Identify the consequences of actions and hold yourself and others responsible for performance.

• Listen, share information concisely and with purpose, and be open to hearing opinions.

• Encourage others through positivity, vision, confidence, challenge, and recognition.

• Support timely and effective implementation of business-required changes. Utilize the ADKAR model to lead change within teams/departments supervising.

• Motivate and support employee engagement by creating a positive and motivating working environment, aligning work according to employee motivation, giving others appropriate latitude to get work done, and making people feel that their contributions are visible and valuable.

• Develop, coach, advise and mentor team members to:

• manage change, inspire confidence, be empowered, hold team members accountable,

• support the strategic direction and operational needs of the company while meeting their own internal objectives,

• build collaborative relationships across the company to assist in managing through the employee life cycle (e.g., plan, attract, retain, develop, measure, and advance employees)

• and to cultivate and foster the desired Harris culture, values and competencies.

• Model and be an example for the Harris culture, values and competencies.

• Emphasize a strong safety culture at all times

What we're looking for in you

• Bachelor's degree in accounting or 6+ years (or equivalent combination of experience and education)
• 5+ years of Billing experience in the construction or engineering industry, with a strong understanding of construction contracts (e.g., AIA, GMP, T&M).
• 5+ years of Proven ability to lead, coach, mentor, and build a team.
• Extensive knowledge of billing and accounting procedures and practices, including journal entries, sub-ledgers, general ledger, closing and reconciliation.
• Working knowledge of MS Office (including advanced experience with Excel).
• Decisive with excellent leadership, planning, problem solving, and active listening skills.
• Ability to work efficiently under deadlines and be flexible.
• Excellent organizational and prioritization skills, ability to multi-task, work well independently and as part of a team.
• Demonstrated analytical, quantitative, research, problem solving and critical-thinking skills.
• Ability to learn and use multiple systems and applications.

Your life at Harris

As one of the country's leading mechanical contractors, Harris offers you the best of both worlds: the stability, resources and opportunities of a national company, and the team culture, creative spirit and customer loyalty of a local business. If you thrive on variety and new challenges, we want to meet you!

From stadiums to manufacturing facilities, power plants to hospitals, concert halls to classrooms, we handle projects of all sizes and complexity from multiple regional locations across the country.

Harris Benefits + Compensation

• Medical, dental, vision, and life insurance
• 401K with company match
• Vacation time, sick time, and paid holidays
• Paid Parental leave
• Short-Term Incentive Plan

Visit our Careers Page for additional benefit details: https://www.harriscompany.com/careers/employee-benefits-at-a-glance

Pay Range: $86,681 - $130,022 per year

The actual salary offer will vary by candidate based on a wide range of factors such as specific skills, qualifications, experience, and location.