Business System Analyst 2

A career at Concord Insurance Group is challenging and rewarding.  Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Concord Group Insurance is seeking a motivated and talented Business Systems Analyst (BSA) to join our IT department. In this role, you will join a team of technology-focused BSAs who help drive strategic software development and database projects instrumental to the success of the company. As an ideal candidate, you will be self-motivated, a quick learner, patient, and have the ability to work in stressful situations.

This position is considered hybrid, you must be able to work on-site and attend in-person group meetings as needed.

Responsibilities

• Form detailed documentation to show processing logic for business processes
• Interpret business requirements, translating them into business specifications
• Note corrective action, compose instructions for user community, and prepare required documentation to support job assignments
• Act as a liaison between the IT organization systems, programming personnel and internal customers using IT services
• Interface in all aspects of user consulting, business analysis, general systems design, vendor contracts and detail business specification development
• Conduct various studies, prepare reports and related information for decision making purposes
• Creates and Executes test plans, records results and prepares quality assurance sign off
• Assist in training users in utilization of business applications and of generalized applications
• Interact with external software vendors as required to support acquired business applications

Requirements

• Bachelor’s degree or equivalent combination of education and related work experience
• One to three years of experience in a similar environment 
• Experience working with XML Data highly desirable 
• Knowledge of various business application systems, hardware and programming technologies
• Understanding of Windows, Microsoft Office suite of products, current internet browsers, e-mail and business applications in a networked environment
• Ability to interface and communicate effectively with IT as well as non-technical personnel
• Maintain and troubleshoot assigned programs and systems
• A strong proficiency defining the business needs of an insurance client, systems user, or reporting requirements of regulatory bodies pertinent to the industry
• Initiative, creativity and sound decision-making skills

Benefits

Concord Group employees are eligible for a comprehensive total compensation package including but not limited to medical, vison, dental, life, and disability insurance. We offer a generous Paid Time Off Program that includes vacation, personal, sick time and holiday pay. Invest in your future with our competitive 401(k) plan with company match!