Associate Director of Program Performance and Global Engagement - Office of Inclusion

Job Function: The Associate Director oversees department operations, monitors program performance, and leads international engagement efforts. This role manages relationships with global stakeholders, including international entities, delegates, and visitors, and serves as project manager for the office’s educational programs and events. The Associate Director also collaborates with the Managing Director on budgeting and financial forecasting.

Job Responsibilities 

• Serve as project manager for the office's major events and educational programs, leading all operations, logistics, contract negotiations and management, and overall budgeting, as well as on-site execution, including supervising volunteers, vendors, and other internal stakeholders.

• Work with the managing director to plan purposefully, facilitate successfully, and update regularly the office's strategic plan.

• Collaborate with relevant staff to define clear objectives for department programs and engagements, track progress toward these objectives throughout the year, and lead the development of an annual impact report that highlights outcomes and achievements.

• Serve as the budget manager for the office and have regular engagement with the unit’s business officer.

• Lead initiatives and programs on belonging and international affairs for the NCAA membership.

• Guide, advise, and communicate with the membership and other key constituents on matters related to international affairs, through the development of relationships and resources.

• Provide leadership for key international initiatives such as the Global Sports Mentoring Program, and facilitate the office's engagement with other international delegates, programs, and visitors.

• Give presentations and make public appearances on behalf of the Association on national and international levels.

• Supervise the office’s assistant coordinator of operations and administration.

• Other duties as assigned.

Job Requirements    

• Education Required: Bachelor's degree required. Advanced degree preferred.
• 3-5 years of professional experience leading on program management required. A minimum of 4 years preferred.
• Experience with creating, implementing, and assessing belonging and well-being resources and programming.
• Understanding and experience with international affairs in the context of higher education and/or athletics.
• Experience with Microsoft Office Applications.
• Understanding of the Association’s structure and function.
• Advanced writing skills and interpersonal communication skills to build and maintain relationships at all organizational levels and with a variety of external partners.
• Demonstrated ability to work with and understand individuals of all backgrounds, especially with internal and external members and partners.
• Estimated Travel Required: <20%
• This position will be based out of the national office in Indianapolis, Indiana. Current work environment is hybrid; 3 days in the office and 2 days are remote.

Key Competencies

• Effective Communication| Can exchange ideas, thoughts, opinions, knowledge, and data so that the message is understood with clarity and purpose.
• Accountability| Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules.
• Project Management| The discipline of planning, organizing, and managing resources to bring about the successful completion of a specific project.
• Problem Solving| Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
• Strategic Partnering| Develops networks and builds alliances; collaborates across boundaries to build strategic relationships and achieve common goals.

Core Values        

• LEADERSHIP| We actively listen and continually strive to provide vital solutions, counsel and advocacy for student-athletes and intercollegiate athletics.
• INCLUSION| We seek and incorporate different perspectives and experiences to drive innovation and impact.
• COMMUNICATION| We commit to an environment of openness to build trust and make timely decisions.
• COLLABORATION| We work together, based on mutual respect, to lead and serve our stakeholders.
• ACCOUNTABILITY| We take ownership for our actions and results to add value every day.