AI Field Trainer

At Podium, we are at the forefront of the AI revolution with thousands of AI agents already driving measurable revenue for customers. In Automotive, our AI employees-like "Jerry" -are redefining how dealerships engage shoppers, convert leads, and grow service revenue. Our AI - Auto team partners with the largest dealer groups and OEMs to deploy, optimize, and scale AI solutions that helps dealerships sell more cars. We combine deep automotive expertise with cutting‑edge generative AI to deliver a best‑in‑class, end‑to‑end customer experience.

Why This Role Exists

Corporate buy‑in is only half the battle. The real adoption hurdle lives on the showroom floor and in the service lane-where General Managers and local sales teams ultimately decide whether AI succeeds. We need a road‑warrior trainer who can:

• Sell the "Why" of AI to skeptical frontline teams
• Coach them how to leverage Jerry like a top‑performing BDC rep
• Cement behaviors that protect ARR and drive renewals across Podium's auto customers

In This Role, You Will

• Travel ~ 90 % to major dealership rooftops and enterprise customers (2-6 weeks post‑onboarding)
• Deliver high‑energy, in‑person workshops that feel more like sales‑force boot camps than software demos
• Tailor training to varied roles-GMs, Internet Directors, Sales Managers, Service Advisors, and BDC agents
• Build and continuously refine playbooks, SOPs, videos, and quick‑hit reference guides
• Partner with Customer Success & Onboarding to ensure seamless hand‑offs and consistent messaging
• Capture on‑the‑ground feedback to inform product roadmap and deployment methodology
• Track adoption, usage, and ROI post‑training; escalate risks and propose interventions to protect retention

You Might Thrive In This Role If You Have

• 3+ years of frontline training experience-ideally coaching sales or BDC teams in automotive retail (other high‑velocity sales environments welcome)
• Command‑the‑Room Presence: You can read a showroom like a seasoned GSM, run role‑plays, and rally even the most change‑resistant reps
• Consultative & Data‑Driven: You translate dashboards into actionable insights and ROI stories that resonate with operators and executives alike
• Relentless Ownership: You don't stop at the workshop; you obsess over adoption metrics and course‑correct until the customer wins
• Road‑Warrior Stamina: Comfortable spending 4+ days a week on‑site, with occasional evening or Saturday sessions to match dealer schedules
• Automotive Acumen (Nice‑to‑Have): Familiarity with dealership DMS/CRM systems, BDC processes, and seasonal sales rhythms

Benefits

• Open and transparent culture
• Life insurance, long and short-term disability coverage
• Paid maternity and paternity leave
• Fertility Benefits
• Generous vacation time, plus three 4-day summer holiday weekends
• Excellent medical, dental, and vision benefits
• 401k Plan
• Bi-annual swag drops with cool Podium gear and apparel
• A stellar HQ (Utah) gym with local professional coaches and classes offered
• Onsite HQ (Utah) child care center, subsidized for employees