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Business Learning & Development Administrator II - Denver International Airport

City & County of Denver, CODenver International Airport, CO
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Job Description

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose - for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $98,000.00-$125,000.00. We also offer generous benefits for full-time employees which include but are not limited to:

  • A guaranteed life-long monthly pension, once vested after 5 years of service

  • 457B Retirement Plan

  • 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year

  • Competitive medical, dental and vision plans effective within 1 month of start date

The City and County of Denver has announced furlough days, or unpaid days off, for most employees to meet a budget shortfall in 2025. There are two fixed furlough days for all limited (temporary positions with an end date) and unlimited (permanent) employees on August 29th, the Friday before Labor Day, and November 28th, the day after Thanksgiving. If you receive an offer for this position, your annual pay will determine whether you are required to take additional furlough days. Details will be discussed during the offer process for selected candidate(s).

Location & Schedule

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. In this position you can expect to work on site on Mondays, Tuesdays, and Thursdays. Your office will be located at Denver International Airport; however, there are days where you all be on site at different locations within the Denver metropolitan area. Employees must work within the state of Colorado on their off-site days.

Who We Are & What You'll Do

Denver International Airport (DEN) is the third-busiest airport in the United States and one of the top ten busiest airports in the world, connecting our community globally through flight and business. DEN is the primary economic engine for the state of Colorado, generating more than $33 billion for the region annually and employing nearly 30,000 people. At DEN, we are committed to fostering a diverse, inclusive and equitable workplace. We celebrate individuality and uplift all races, ethnicities, gender identities, national origins, ages, abilities, religion, and LGBTQIA+ communities. We know that our diversity makes us stronger, and we strive to keep equity, diversity, inclusion, and accessibility at the center of all that we do.

The Culture & Strategy Division, part of DEN's Chief of Staff portfolio, leads efforts in three key areas that impact the entire organization and its stakeholders: (1) Strategy & Innovation, (2) Airport Access & Business Opportunity, and (3) Strategic Outreach & Engagement.

We are seeking an experienced and innovative program leader to join the Airport Access & Business Opportunity team as a Business Learning & Development (BLD) Administrator II. This role reports to the Business Learning & Development Manager.

The BLD team delivers educational programs and support services for small businesses, while providing exceptional customer service. Key programs include:

  • Business Development Training Academy (BDTA): A leading program that equips small businesses to pursue and succeed in contracting opportunities at DEN.

  • BDTA Alumni Association: A community of practice offering ongoing support and resources to BDTA graduates.

  • Mentor-Protégé Program: A City and County of Denver initiative fostering small business development through mentorship.

In this role, you will contribute to DEN's success through the following job responsibilities:

  • Build strong trustworthy working relationships with partners across the DEN team and with stakeholders in the small business community.

  • Connect with local and regional small businesses, industry groups, and prime contractors to receive feedback to continually innovate and improve BLD programs.

  • Champion bold and innovative ideas to develop and continuously improve BDTA programming, including building out additional course offerings.

  • Orchestrate the programs and development of various DEN training programs that focus on enhancing small business equity, sustainability, and growth (Mentor Protégé, Business Development Training Academy, and Alumni Association), including logistics and planning efforts to ensure goals are met.

  • Leverage strong organizational skills and an ability to prioritize and complete simultaneous projects, meeting deadlines and working well under pressure, while maintaining a high level of accuracy, meticulous attention to detail and follow-through.

  • Act as a technical expert in developing programs for small businesses; serve as an expert resource by performing legislative and/or policy analysis of issues and formulating approaches and plans to address identified issues as it relates to technical support for the small business community; and brief management on concerns and issues by providing information required for decision making.

  • Counsel, coach and mentor small businesses on DEN related growth areas and educational programs.

  • Lead and support development of additional programming proposed and offered by the BLD Team.

  • Collaborate with Culture & Strategy's Strategic Outreach and Engagement team to implement outreach strategies for the BLD initiatives; help facilitate community engagement efforts and solicit feedback on projects.

  • Support classes and events that occur outside of regular business hours, including during evenings and on weekends.

  • Build strong relationships with student-businesses and communicate regularly to keep them informed about weekly and monthly activities that relate to the portfolio.

What You'll Bring

We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level.

Our ideal candidate has some or all the following experience, skills, and characteristics:

  • Demonstrated ability to communicate effectively and inclusively with internal and external stakeholders, including incorporating perspectives of under-represented communities in the decision-making process.

  • Demonstrated competency of the following skills: Strategic relationship management, delivering results, facilitating change, oral/written communication, coaching, and problem solving.

  • 2 years of designing curriculum for adult learners

  • 2 Years of leading a program from initiation to execution

  • 2 years of managing and growing educational programs

Required Minimum Qualifications

  • Education: Bachelor's Degree in Business Administration, Organizational Development, Education, Public Administration, or related field

  • Experience Requirement: Five (5) years' experience performing full performance professional level duties within a specialized, functional area. (This does not include clerical experience.)

  • Education/Experience Equivalency: One (1) year of the appropriate type and level of experience may be substituted for each required year of post-high school education.

  • Additional appropriate education may be substituted for the minimum experience requirements.

  • License/Certifications: None

Application Deadline

This position is expected to stay open until 6/22. Please submit your application as soon as possible and no later than 6/22 at 11:59 PM.

About Everything Else

Job Profile

CA2308 Administrator II

To view the full job profile including position specifications, physical demands, and probationary period, click here.

Position Type

Unlimited

Position Salary Range

$84,604.00 - $139,597.00

Target Pay

$98,000.00 - $125,000.00

Agency

Denver International Airport

Redeployment during Citywide Emergencies

City and County of Denver employees may be re-deployed to work in other capacities in their own agencies or in other city agencies to support core functions of the city during a citywide emergency declared by the Mayor.

The City and County of Denver provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

It is your right to access oral or written language assistance, sign language interpretation, real-time captioning via CART, or disability-related accommodations. To request any of these services at no cost to you, please contact Jobs@Denvergov.org with three business days' notice.

Applicants for employment with the City and County of Denver must have valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

For information about right to work, click here for English or here for Spanish.