Local Operations Manager - Short Term Property Management Company
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Job Description
About us: Cardo Rentals is a short-term property management company based in San Diego, CA. Our focus is on providing high end personalized service to our clients with fast direct communication and high earnings from their vacation rentals.
Are you a high-energy problem solver ready to take ownership and make an impact? We are looking for a Local Operations Manager to join our dynamic team and oversee the quality and performance of a portfolio of premium short-term rental properties.
What We’re Looking For:
We don’t require prior short-term rental experience—what matters most is attitude and drive. We want a resilient, hungry-to-learn self-starter with an entrepreneurial mindset. You’ll need to stay calm under pressure, maintain a relentless commitment to quality, and thrive in a fast-paced environment.
Your Role:
As a Local Operations Manager, you’ll be the go-to expert and caretaker for your assigned properties, ensuring they exceed guest expectations and stay in top shape. Key responsibilities include:
- Guest & Owner Support: Respond to on-site guest requests and liaise with property owners and team members to resolve issues swiftly.
- Vendor Management: Source, schedule, and supervise vendors for maintenance, cleaning, landscaping, and other services.
- Quality Control: Regularly inspect properties to ensure they are immaculate, damage-free, and well-maintained.
- Maintenance & Repairs: Handle light maintenance tasks (e.g., replacing locks, hanging decor, assembling furniture) and coordinate larger repairs as needed.
- Preventative Care: Stay ahead of issues by proactively identifying and resolving potential problems before they impact guests or owners.
- Property Onboarding & Offboarding: Lead property setup and closure processes, ensuring properties are launch-ready and returned in excellent condition.
- Emergency Response: Be available for urgent issues after hours (e.g., floods, power outages).
Why You’ll Love It Here:
- You’ll have ownership and autonomy over your properties.
- Work with a supportive, high-performance team that values your ideas and contributions.
- Gain hands-on experience in operations, maintenance, and hospitality management.
- Opportunities for professional development and growth within a fast-evolving company.
Requirements
- Proactive and solutions-focused
- Creative thinker with a strong problem-solving mindset
- Reliable, organized, and capable of multitasking
- Customer service professional with strong de-escalation skills
- Hands-on and comfortable with light maintenance tasks
- Physically capable of moving heavy items (e.g., furniture, propane tanks)
- Flexible and adaptable
- Able to work M-F 8am - 5pm with possibility of overtime. Must be willing to work occasionally on evenings weekends for urgent situations
- Strong communicator, detail-oriented, and tech-savvy
- Comfortable with evolving processes and able to quickly adapt to changes in procedures or company needs
- Receptive to constructive feedback and committed to continuous improvement
Benefits
Pay $25 per hour depending on experience
No staffing agency submissions please.