Revenue Cycle Manager

Schedule: In office in either Jupiter, FL or Albany, NY M-W 8am-4:30pm EST, and Th-F remote 8am-4:30pm EST

Compensation: $65,000 - $80,000

Why Workit:

Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives.

We're excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible.

We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America.

Job Summary:

• A Manager of Revenue Cycle is responsible for overseeing and optimizing the insurance claim pipeline. This role typically involves managing claims from the date of submission through finalization of denials or payments to ensure economic efficiency and compliance.

• This role is in office 3 days per week and remote 2 days per week.

Core Responsibilities:

• Oversight of accounts receivable and ensuring timely reimbursement from Commercial, Medicaid, and Medicare payers

• Identifying trends, performing tactical planning, and carrying out strategic plans; demonstrates consistent monitoring of staff assignments; completing root-cause analyses on all issues

• Identifying and triaging EHR issues and resolutions; collaborating with EHR support team for timely resolution of issues

• Optimizing staff productivity, ensuring compliance with healthcare regulations, and enhancing operational efficiency through effective management of resources and processes

• Supervision of direct reports including management of time cards, PTO requests, team education, work assignments, and regular audits

• Implementing and training procedures and policies; collaborating with Senior Manager and Director on policy and procedure updates

• Collaborating with front-end Revenue Cycle Manager on issues that stem from pre-submission processes

• Maintaining the chargemaster and payer fee schedules

• Reviewing claim escalations as needed

Qualifications:

• Must reside in one of the following cities: Jupiter, FL; Salt Lake City, UT or Ann Arbor, MI

• Bachelor's degree in healthcare administration, finance, business, or a related field preferred

• Experience: Significant experience in staff and project management with a proven track record of leadership in a healthcare setting; 2 years of revenue cycle management experience preferred

• Skills: Strong analytical, problem-solving, and decision-making skills; excellent communication and interpersonal abilities.

• Knowledge: In-depth understanding of healthcare billing, coding, and reimbursement processes, as well as relevant regulations and compliance requirements.

• Certifications: Professional certifications such as CPC or CPB preferred or willing to obtain upon hire.

• This role is crucial for ensuring the financial health of a healthcare organization by effectively managing the revenue cycle and supporting overall business objectives.

Benefits & Rewards:

• 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!)

• 11 paid holidays

• Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs

• Company contributions to dependent premiums at higher than market rates (65%)

• 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families)

• 401k + 4% discretionary matching

• Healthcare & dependent care Flexible Spending Accounts (FSA)

• Health Savings Accounts (HSA)

• Employee assistance program, complete with financial coaching and counseling sessions

• Professional development allowance for healthcare providers

• Opportunities for professional development and growth within the company

• Fully remote roles company-wide

• Vibrant, employee-driven cultural initiatives including multiple ERG groups

• Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations

As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

#LI-MM1