House Person (The Inn - Full Time)

Basic Job Function:

Provide friendly, attentive, and timely service that includes but not limited to; perform physical assistance including lifting and moving heavy objects. Perform physically demanding household duties. Promote the Sea Island legacy of warm genuine hospitality. Uphold and ensure compliance with all company and departmental policies and procedures.

Minimum Requirements:

• Previous housekeeping experience preferred
• Previous experience in a hotel or resort preferred
• Experience with floor care, cleaning chemicals, housekeeping equipment and accessories and ladders preferred
• Excellent communication skills, both written and verbal
• Consistently aspires to fulfill our core Company values (Respect, Integrity, Passion, Teamwork, Accountability, Caring, Loyalty & Trust)
• Exhibits the Sea Island Five-Star Behavior Standards with guests, members and co-workers
• Must possess a positive attitude and have the ability to work with a variety of people and in cooperation with coworkers efficiently and effectively
• Must be detail-oriented and able to manage competing priorities and multiple deadlines in a fast-paced environment
• Ability to easily adapt to organizational and environmental changes
• Must be flexible to working days, early mornings, evenings, weekends, and holidays
• Report to work at the scheduled time, neatly groomed and in compliance with company Dress Code Policy

Tasks/Responsibilities:

• Move furniture or heavy objects as instructed by management
• Wash soiled glasses in appropriate dish washer and deliver to section
• Transport soiled linens to a designated pick up point. Assist with the delivery of clean linens and distribution
• Wash windows, patio furniture, patio railings and floors, mats outside of rooms, entry doors, elevators, stairwells, ash urns, walls and light fixtures
• Maintain furniture on and sweep patios and balconies
• Clean cobwebs in areas
• Assist in deep clean project
• Stock supplies and linens evenly throughout the section
• Keep elevators, ice rooms, closets and any other storage and public area clean and free of trash and debris
• Take trash to dumpsters
• Install all rollaway beds, cribs, bed boards, refrigerators, microwaves, and dehumidifiers for guest rooms
• Ensure the guest room is properly supplied and ready for occupancy
• Properly maintain all equipment used and store in designated areas
• Clean bathrooms
• Dust
• Replenish all paper items
• Clean all glass and mirrors
• Replace burned out light bulbs
• Empty and clean ash trays
• Empty waste baskets and line them properly
• Vacuum all public spaces on a daily basis
• Spot clean carpet when necessary
• Clean windows
• Clean balconies and patio if applicable
• Clean all furniture if applicable
• Re-supply amenities as necessary
• Maintain the Public Area Attendant carts, and department closets
• Ensure that all areas are properly supplied and ready for guests
• Maintain all public areas and other areas as assigned by the manager
• Follow task schedule established by the Housekeeping department
• Use cleaning chemicals in consistent, conservative manner in order to maximize productivity
• Learn the names and personally recognize our regular Guests
• Maintain a thorough knowledge of current guest services, activities, dining options, shops, local attractions, and historical information regarding Sea Island and the surrounding area to answer any questions guests may have to the best of one's ability
• If applicable, complete a Guest Problem Resolutions (GPR) form on any issues (solved or unsolved issues) and follow-up on issues as needed (if computer access is not available give

information to admin support)

• Maintain cleanliness and organization in all work areas
• Uphold appropriate departmental standards of quality/timing
• Uphold and ensure compliance with all company and departmental policies and procedures
• Report all equipment problems and maintenance issues, known safety hazards, or unsafe practices and procedures to supervisor immediately
• Attends all scheduled employee meetings and brings suggestions for improvement
• Willing and timely execution of other duties as delegated by leadership

Physical Requirements:

• Ability to kneel, crouch, squat, climb, stand, sit, balance, reach, bend, push, pull and walk for prolonged periods
• If applicable, must have the ability to work for extended time periods in an outdoor environment, including sun, heat, cold, wind, rain, and higher than normal noise levels
• Ability to perform repetitive tasks with accuracy
• Ability to lift, carry, pull and push up to 70 lbs repeatedly throughout a shift
• Ability to read, write and communicate effectively in English, both written and verbal
• May be exposed to mechanical, electrical, chemical and fume hazards
• No visible tattoos, visible body piercing or unnatural hair color or hairstyles per company grooming standards