Life New Business Supervisor

Modern Woodmen of America is seeking an inspiring and experienced Life New Business Supervisor to lead two high-impact operational teams. In this pivotal role, you will oversee the processing of life insurance applications and manage the acquisition of Attending Physician Statements (APS) for pending cases. You will play a key role in ensuring accuracy, timeliness, and compliance while building a collaborative, high-performing team culture that delivers exceptional service to our members and financial representatives.

Modern Woodmen of America is one of the nation’s largest fraternal benefit societies, with over $18 billion assets. Fraternals are unique membership organizations that pair the “member-owned” characteristic of a mutual insurance company with the “social mission” characteristic of a service organization. They unite individuals with common bonds, provide a variety of life insurance and investment products, and form one of the nation’s most effective volunteer networks.

Responsibilities:

• Oversee daily operations of life insurance application processing and APS acquisition.
• Supervise, delegate, and review the work of direct reports to ensure accuracy and efficiency.
• Design, implement, and maintain systems, procedures, and training programs.
• Ensure compliance with company policies and regulatory requirements.
• Communicate effectively with internal teams and field personnel.
• Monitor team performance, resolve conflicts, and support professional development.
• Analyze and maintain operational reports and metrics to drive continuous improvement.
• Promote a positive, professional, and inclusive team culture.
• Provide leadership and mentorship to develop future leaders within the team.
• Manage performance evaluations, promotions, and disciplinary actions as needed.

What we need:

• Bachelor’s degree required. Minimum of five years of related experience in life insurance operations.
• Designations: LOMA Fellowship and ACS.
• Proven leadership with strong emotional intelligence.
• Ability to develop and mentor team members.
• Strong conflict resolution and communication skills.
• Experience in training program development and implementation.
• Proficiency in operational reporting and metrics analysis.
• Familiarity with life new business processing systems and procedures.

What we offer: 

• Pay: The annual pay range for this position is $70,000-$80,000. The specific rate will depend on the successful candidate’s qualifications and prior experience.
• Work Arrangements: This is a full-time office focused, salaried position. Office focused positions work on-site due to the nature of the work and have limited remote days.
• Stability: Modern Woodmen has been Modern Since 1883® and exists for our members. We make long-term decisions that provide stability for our employees, financial representatives, and members.
• Respect for personal time: We offer vacation, sick leave and 11 paid holidays. We value your time outside of work and offer careers that blend work and life well.
• Professional growth: Benefit from our commitment to employee development which includes educational offerings to enhance your knowledge of our industry.
• Great culture: We build strong working relationships across our organization through collaborative work and volunteer opportunities.
• A beautiful office: Enjoy a beautiful view! Our home office, located in downtown Rock Island, IL, has a lovely plaza overlooking the Mississippi River.
• On-site Café: Our employees can purchase a variety of breakfast, lunch, and beverage options at Café 1883.
• A thriving local community: Not from the Quad Cities and hesitant to consider relocation? Give it some thought. The Quad Cities offers an idyllic Midwestern lifestyle along the mighty Mississippi and consistently ranks at the top of the list for quality of life and cost of living. It is home to more than our share of artists, festivals, and fun in every season.
• Exceptional benefits: Our comprehensive benefits package is designed to support your health and financial well-being. Benefits include:
  • Company-paid retirement plan
  • Matching 401(k) plan
  • Employee Impact Bonus
  • Medical, Dental and Prescription Drug Insurance. We pay 100% of employees’ health insurance premiums and 50% of employee dependents’ premiums.
  • Group term life insurance.
  • Long-term and short-term disability.
  • Voluntary benefits: vision, flexible savings accounts (FSA), accident insurance

Modern Woodmen is an equal opportunity employer. Modern Woodmen is committed to providing a respectful environment where each person’s diverse opinions, attitudes, attributes, and feelings are respected.