Technical Support - Autonomous Systems
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Job Description
Be the human behind the machine. Help shape the future of mobility.
Join our team as a TeleOperations Operator and play a critical role in supporting a cutting-edge fleet of autonomous vehicles. You’ll act as the crucial “human-in-the-loop,” stepping in to guide vehicles remotely through complex, real-world scenarios when autonomous systems need backup. This is a unique opportunity to be part of an innovative and rapidly evolving industry—perfect for detail-oriented problem solvers with a passion for technology and safety.
🕒 Shift Availability:
- Morning: 7:30 AM – 4:00 PM
- Wed-Sun
- Thurs-Mon
- Fri-Tues
- Sun-Thurs
- Evening: 3:30 PM – 12:00 AM
- Wed-Sun
- Thurs-Mon
- Fri-Tues
- Sun-Thurs
🔧 What You’ll Do:
- Monitor and guide a fleet of autonomous vehicles in real time.
- Remotely operate vehicles during challenging scenarios using advanced control systems.
- Ensure safe and smooth operation in compliance with safety protocols and regulatory guidelines.
- Report system behavior, anomalies, and performance metrics to help enhance vehicle performance.
- Collaborate with cross-functional teams to improve TeleOps tools and interfaces.
- Uphold high operational standards by following strict company and regulatory protocols.
Requirements
✅ What We’re Looking For:
- Clean driving and background record
- 2+ years in operations, tech support, QA testing, or related fields
- Comfortable with Windows and Linux; strong technical troubleshooting mindset
- Excellent communication skills and situational awareness
- Ability to stay focused and calm in high-stakes scenarios
- Flexible and open to working various shifts
🌟 Bonus Points For:
- Experience in QA, robotics, or autonomous vehicle testing
- Bachelor’s degree in a STEM or analytical field
- Familiarity with video game-style controls or driving simulators
- Basic data analysis skills to support system performance insights
Benefits
Comprehensive benefits, including employer-subsidized healthcare and pre-tax commuter benefits.
Flexible Spending Account for healthcare expenses.
Short- & long-term disability and life insurance—fully covered by Employer.
401(k) package to help secure your future.
Be part of an innovative team shaping the future of transportation!
Pay Rate - $29 per hour
Typing test and Self-Led Video interview will be required to be considered for position. Details will be emailed if you meet the requirements.