Community Services Project Manager

Pay $70,000 - $74,000 annually

The Community Services Project Manager at Upstate Caring Partners is responsible for overseeing and managing various quality improvement projects aimed at enhancing services for individuals with Intellectual and Developmental Disabilities (IDD).

Working closely with the Executive Vice President, Community Services, and in collaboration with program administration, the Community Services Project Manager will lead the planning, execution, ongoing follow up, and evaluation of program initiatives to ensure the delivery of high-quality, timely, and to the people we support. This position may support the Executive Vice President in other agency and program activities as assigned including budget development, strategic planning, board reporting, etc.

Core Responsibilities

• Assist EVP in management of day to day operations of the department by maintaining correspondence, assisting with scheduling and prioritization of meetings, trainings, special events; responding to requests for information by priority, and acting as liaison to departments and outside agency contacts
• Generate and maintain data, SharePoint filing system, reports, and other documentation as requested
• Promote positive work environment and establish interactions and job performance based in agency values of Respect, Integrity and Excellence
• Collaborate with program and administration to understand stakeholder requirements and research information and resources which may contribute to achievement of program and organizational goals.
• Collaborate on development of appropriate grant funding opportunities as they are available to support new program initiatives.
• Develop comprehensive project plans, timelines, and budgets for assigned program initiatives in alignment with program and organizational goals and priorities.
• Coordinate with staff, stakeholders, and external partners to define project scopes, resources, objectives, and deliverables.
• Oversee the implementation of quality improvement projects, ensuring adherence to evidence-based practices and regulatory requirements.
• Monitor project progress, identify barriers or challenges, and implement strategies to address issues in a timely manner.
• Facilitate collaboration among team members to ensure seamless integration of project activities into daily operations.
• Ensure effective utilization of resources and adherence to project timelines.
• Serve as the primary liaison between the department and internal/external stakeholders, including agency leadership, staff, families, and community partners.
• Ensure excellent communication regarding project status and progress, challenges through regular project updates via meetings, monthly report, presentations, and upon request, which include recognition of achievements as well as challenges and concerns.
• Foster positive relationships with stakeholders at all levels and across departments to promote collaboration and support for project objectives.
• Develop and implement processes for monitoring and evaluating the success of the initiative, including establishing measurement criteria and processes for ensuring data collection.
• Collect and analyze data to assess project outcomes, identify areas for improvement, and make recommendations for program enhancement.
• Ensure compliance with regulatory standards, accreditation requirements, and best practices in IDD services.
• Manage grant requirements and ensure fulfillment of same as applicable.
• Coordinate resource allocation, including personnel and equipment, to support project implementation and sustainability.
• Monitor project budgets and expenditures, ensuring fiscal responsibility and transparency in financial management.
• Collaborate with finance and administration departments to track expenses.

Qualifications

• Bachelor's Degree and/or Minimum of three to five years of experience in Communication / Business related field; Masters preferred.
• Highly effective written and oral communication skills.
• Highly effective organizational skills, including time management and systems for managing information.
• Experience in grant management, community-based initiatives, strategic planning.
• Advanced computer skills, (MS365 Suite, Outlook, Adobe Acrobat, Word, Excel, Internet Explorer, Access, PowerPoint, Ulti-Pro 6.6, experience with AI).
• Must have a valid NYS Driver's License-travel is required.

Benefits

Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.

• Comprehensive Health/Dental/Vision
• Direct Deposit
• Flexible Spending Account (FSA)
• Retirement Plan 403(b)
• Life Insurance
• Voluntary Benefits
• Employee Assistance Program (EAP)
• Generous PTO Plans (Sick, Vacation and Employee Leave)
• Tuition Reimbursement
• Service Awards
• Employee Appreciation Events
• Employee Discounts

Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full job description located within the job posting. upstatecpjobs.org

To access a copy of the job description Click Here - Community Services Project Manager