Marketing Operations Manager

Reporting to the Sr. Manager, MarTech and Operations, the Marketing Operations Manager is responsible for supporting and optimizing marketing processes, systems, and technologies to drive efficiency, streamline workflows, and enhance overall marketing performance.

We are only considering candidates based on the East Coast, with a strong preference for those located in the New York City area. Candidates must be able to work Eastern Time Zone hours and attend occasional in-person meetings in NYC.

What you'll be doing:

• Assist with the planning, setup, and execution of marketing campaigns across email, social media, digital advertising, and more-ensuring operational alignment and efficiency across channels.
• Help administer and optimize marketing technology platforms, including HubSpot, RingLead, and 6sense, ensuring accurate data flow, lead scoring, audience segmentation, and campaign tracking.
• Manage integrations and data sync between marketing systems and Salesforce, supporting accurate lead routing, campaign attribution, and funnel reporting.
• Build and maintain dashboards and reports in Salesforce to help stakeholders understand marketing performance, pipeline contribution, and campaign impact.
• Partner with the team to own the digital asset management systems and processes that allow cross-functional teams to self-serve and easily access brand and campaign materials.
• Collaborate across marketing, sales, and operations teams to streamline processes and ensure consistent execution across all initiatives.
• Develop and document standard operating procedures (SOPs) that support scalable marketing execution and campaign operations.
• Jump in and support various marketing initiatives as needed, bringing a problem-solving mindset and adaptability to a dynamic, fast-paced environment.

What success looks like in this role:

• You identify gaps or inefficiencies in marketing workflows and proactively implement solutions to improve accuracy, speed, or scalability.
• You maintain clean, actionable data across marketing and sales systems and ensure reporting is reliable and insightful.
• You support cross-functional collaboration by creating clear documentation, playbooks, and dashboards that make performance data easily digestible.
• You bring curiosity and a willingness to learn, continuously evolving alongside our tech stack and team goals.

What we expect from you:

• 5+ years of experience in marketing operations or revenue operations, with hands-on experience in campaign execution, tech stack management, and reporting.
• Strong experience administering and optimizing HubSpot and 6sense.
• Working knowledge of Salesforce, including building reports, dashboards, and understanding campaign/member relationships within the platform.
• Excellent organizational skills and attention to detail, with a process-oriented approach.
• Analytical mindset with experience interpreting data and turning insights into action.
• Familiarity with project management and digital asset management tools-experience with Asana and Frontify is a plus.
• Strong communication and interpersonal skills, with the ability to collaborate across teams and influence without authority.
• A proactive, solutions-first mindset and a desire to grow as a generalist across the marketing operations function.

The target base salary range for this position is $97,680 - $122,100, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

• Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• We offer competitive paid time off policies including vacation, sick leave and company holidays.
• At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program-based in psychology, that's tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.