Sales & Office Coordinator

One Hour Heating & Air ConditioningHerrin, Illinois

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Job Description

Benefits:

401(k)
401(k) matching
Employee discounts
Health insurance
Paid time off
Vision insurance
Dental insurance

Sales & Office Coordinator

Herrin, IL | Full-Time | Pay: Based on Experience

Pass One Hour Heating & Air is looking for a highly organized, proactive, and people-first Sales & Office Coordinator to join our growing HVAC team. This is a role that blends administrative support, accounting assistance, sales coordination, and customer service. If you're someone who thrives in a fast-paced environment and loves keeping things (and people) on track-this might be the perfect fit.

What You'll Be Doing:

Sales & Customer Support

- Track in-house sales leads and pipeline progress

- Assist sales team with financing applications and lender paperwork

- Maintain sales scoreboard and prep weekly reports

- Follow up with customers post-install to request feedback and reviews

- Payroll & Accounting Assistance

- Collect and organize weekly timesheets

- Assist with expense tracking, receipts, and categorizing transactions

- Help prep weekly payroll and reconcile basic job cost data in QuickBooks

Office Admin & Job File Management

- Answer incoming calls and route appropriately

- Schedule walkthroughs, follow-ups, and office tasks

- Finalize install job files and file paperwork digitally or physically

- Order office supplies and help keep the workspace running smoothly

Reputation Management

- Respond to Google and Facebook reviews professionally

- Track feedback trends and escalate negative reviews to ownership

- Celebrate 5-star reviews with the team

Team Engagement & Performance Tracking

-Help track in-house sales competitions and team performance contests
-Keep scoreboards (whiteboard or digital) updated to reflect current standings

-Support weekly team updates to recognize achievements and boost engagement

What You Bring to the Table:

- Previous experience in an HVAC office, construction company, dealership, or high-volume admin role

- Working knowledge of QuickBooks, spreadsheets, CRM software (ServiceTitan or similar)

- Comfortable talking to customers about financing and service

- Excellent written and verbal communication skills

- Detail-focused, highly organized, and proactive-no micromanagement needed

Bonus Points For:

- Experience with customer follow-up calls and review management

- Familiarity with HVAC workflows or home service companies

- A natural ability to support a high-performing sales team without stepping on toes

What We Offer:

- Competitive pay based on experience

- Full-time hours, Monday through Friday

- Growth opportunities in a company built for the long haul

- A tight-knit, team-oriented culture that values honesty and hard work

Apply Today!

We're looking to hire the right person quickly. If this sounds like your kind of role, send in your

resume and tell us why you'd be a great fit for the team at Pass One Hour Heating & Air.

Compensation: $32,000.00 - $38,000.00 per year

Join the One Hour Team!

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.

Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!

So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.

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