Replacements Dispatch/Office Assistant (Bilingual)

Massanutten Resort

Replacement Dispatch/ Office Assistant

Are you customer service oriented individual? Do you enjoy a fast-paced role? The Replacement Department at Massanutten Resort is currently seeking a self-driven, dependable dispatcher/office assistant. If you have this qualities visit our website and apply today! 100% employee owned! 

​​ Job Summary​

​​Replacement dispatcher will be responsible for receiving and dispatching calls from guest, resort staff, and/other departments by radio or telephone in order to report/replace/repair items in different timeshare units throughout the resort. Dispatcher must be able to multitask, pay attention to details, and be able to prioritize task. This position is also responsible for assisting with purchasing, receiving, and assisting the replacement office manager with other task as needed. Must have administrative skills and prefer previous experience dispatching.     ​

​ ​​ ​​

​​Basic computer knowledge – Microsoft programs

​Must have excellent verbal and written communication skills

​Good organization skills

​Good customer service skills

​Dependable

​​Bilingual (English & Spanish)

​Must be 18 or older ​

​​Preferred​

​​HS/GED Diploma

​Office experience ​

Benefits:

We value the hard work and dedication of our employees! That's why we offer comprehensive benefits as well as an excellent retirement plan!

• Free resort amenities & Discounts (Including RCI exchange Vacation Plan and Resort Lodging usage)
• Discounted hotel, cruises, flights, auto and other discounted amenities (waiting time apply
• Full time, year round work (one location)
• Medical benefits, vision, dental plan, and Life Insurance
• ESOP (Employee Stock Ownership Plan)
• 7 paid holidays. Paid time off
• Company provided uniforms

Schedule: Friday, Saturday, Sunday, and Monday

Hours: 7:30am-6pm, OT as needed.

For more information, contact Gabriel A. Diaz Ruiz @540-289-3143