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ROI Medical Records Specialist - On Site

MRO CareersSewickley, Pennsylvania
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Job Description

ROLE:   The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*

  •  Ability to travel to client sites in Sewickley and Beaver.  

TASKS AND RESPONSIBILITIES:

  1. Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
  2. Answer phone calls concerning various ROI issues.
  3. If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
  4. If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
  5. Logs medical record requests into ROI On-Line database.
  6. Scans medical records into ROI On-Line database.
  7.  Complies with site facility policies and regulations.
  8. At specified sites, responsible for handling and recording cash payments for requests.
  9. Other duties as assigned.

 

 

SKILLS|EXPERIENCE:

 

  • Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
  • Demonstrates the ability to work independently and meet production goals established by MRO.
  • Strong verbal communication skills; demonstrated success responding to customer inquiries.
  • Demonstrates success working in an environment that requires attention to detail.
  • Proven track record of dependability.
  • High School Diploma/GED required.
  • Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.
  • Knowledge of medical terminology is a plus.
  • Knowledge of HIPAA regulations is preferred.

 

  • *This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.