Front Office Coordinator - Orthopedics - Days

Under the direction of the Practice Manager, responsible for implementing standard Hospital policies, educating registrar staff on accurate patient registration procedures, abstracting and charge entries on a daily basis. Coordinate staff scheduling to meet volume and work flow demands. Duties also include: checking patients in and out, answering the telephone, scheduling patients, obtaining incoming referrals, registering patients, verifying insurance information, entering and abstracting charges into the computer.

Required Skills/Qualifications/Training/Experience:

• Knowledge of third party insurer and HMO primary care guidelines
• Familiarity with Cerner scheduling and order entry systems
• Excellent oral and written communication skills required
• Previous medical office work experience in a high volume electronic medical record environment
• Departmental specialized training on medical software and electronic equipment, etc.
• SMH and department orientation to supervisory responsibilities relating to educational requirements, evaluation process, Human Resources forms, Payroll procedures, etc.
• Command of verbal and written English
• Positive interpersonal communication skills
• Computer literate
• Strong organizational skills
• Medical terminology

Preferred Skills/Qualifications/Training/Experience:

• Previous supervisor experience

Educational Requirements:

• High school graduate or equivalent required
• Associates degree in business preferred

License/Certification:

• N/A

Age Specific Criteria: Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.

Ability to Meet Job Performance Expectations: Must have the ability to perform essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.

Sturdy Memorial Hospital is an equal employment opportunity employer. There is no discrimination because of race, color, creed, age, gender, sexual orientation, national origin, veteran status or disability.