Support Technician Fulfillment
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Job Description
AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.
Job Details
The Support Technician plays a crucial role in ensuring the accuracy, efficiency, and smooth operation of pharmacy production. This individual will be responsible for processing prescription orders, managing inventory, resolving medication order issues, and maintaining workflow along the conveyor belt. The Support Technician will work closely with inventory teams, filling technicians, and other pharmacy staff to ensure timely and accurate medication delivery to patients.
This role requires strong attention to detail, the ability to prioritize tasks, and a commitment to upholding our core values while delivering on our Patient Promise.
Responsibilities
Process all prescription orders submitted to production.
Investigate and resolve missing, delayed, or erroneous orders.
Add and update NDCs in Coreflex, ensuring inventory accuracy.
Rebill prescriptions as needed and handle allocation errors.
Create and manage cases for backordered medications and order errors.
Perform inventory transfers, adjustments, and maintain stock levels.
Ensure address changes and order corrections are completed promptly.
Induct and prioritize vial orders onto the conveyor belt.
Monitor station queues and maintain an organized workflow.
Ensure prescription add-ons are processed accurately and efficiently.
Package and prepare orders for shipment to patients.
Maintain a clean, organized filling station and ensure proper stock levels.
Meet daily pharmacy goals to guarantee timely patient deliveries.
Communicate effectively with internal teams to resolve patient issues.
Exhibit core values in daily work and maintain a high degree of confidentiality.
Perform other duties as assigned.
Skills & Abilities
Strong attention to detail and accuracy.
Excellent prioritization and organizational skills.
Ability to use multiple software programs to fulfill medication orders.
Strong communication skills, both written and verbal.
Passion for helping people and enriching their lives.
Ability to maintain confidentiality and handle sensitive patient information.
Commitment to core values, including Collaboration, Accountability, Respect, Ethics, and Continuous Improvement.
Requirements
Must be 18+ years of age with a high school diploma/GED.
Prior pharmacy technician experience preferred.
Pharmacy Technician Certification (PTCB) and state registration (if applicable) preferred.
Ability to work full-time in a fast-paced environment. (9am to 5:30pm CST)
AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.
AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.