Patient Service Rep / Escondido 2nd Ave / Full Time (512)
Sharp Community Medical GroupEscondido, California
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Job Description
Description
Job Title: Patient Service Representative (Internal Medicine)
Location: Escondido-Second Ave
Job Type: Full Time
Hourly Range: $25.00 - $35.00 (based on level of experience)
About Us:
At Graybill Medical Group, we’ve been a trusted source of quality health care for multiple generations of North San Diego County and Temecula families. Founded as a small family practice in Escondido 1932 by Dr. Martin B. Graybill, today we're the region's largest Independent Multi-specialty Medical Group.
Job Description:
We are in search of a committed Patient Service Representative (PSR) to bolster our business operations. This role is critical in providing a welcoming and positive experience for patients during check-in, as well as efficiently handling various administrative duties. The PSR will play a key role in sustaining a productive, cordial, and professional environment within our healthcare setting.
Key Responsibilities:
- Manage incoming calls including scheduling appointments and addressing patient inquiries.
- Exhibit friendliness and courtesy in interactions with patients and co-workers.
- Adhere to HIPAA regulations for patient information confidentiality.
- Inform patients of any appointment delays and manage concerns with professionalism.
- Schedule and confirm follow-up appointments.
- Comply with all safety guidelines and policies.
Qualifications:
- Empathetic and patient-focused approach.
- Proven experience in a receptionist role, preferably within a medical setting.
- Proficient in phone etiquette and managing multiple lines.
- Strong organizational skills and attention to detail.
- Strong communication and interpersonal skills.
- Demonstrated self-motivation and drive.
- Ability to effectively multitask in busy environments.
- Record of consistent attendance at previous employment.
- Prior experience in a medical office setting.
- Bilingual skills in Spanish a plus
What we Offer:
- Comprehensive healthcare package
- Retirement benefits
- Paid Time Off, Sick Time
Join Our Quest: Ready to make a difference every day? We're calling on heroes like you to revolutionize patient care. Let's make healthcare history together!
Metis Practice Solutions are an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.