Controlled Insurance Program (CIP) Administrator

Position Summary:  The CIP (Controlled Insurance Program) Administrator ensures Commercial Lines Construction contractors and subcontractors are properly enrolled in the Injala Client Wrap Portal.

Supervisory Responsibilities:  None

Essential Tasks:

• Provide administrative support to designated clients
• Communicate with subcontractors to request and finalize enrollments in the wrap-up program
• Follow-up with contractors and subcontractors on outstanding items including enrollment information and payroll details.
• Gather and verify monthly payroll reports from contractors to accurately calculate premiums and ensure compliance with the program
• Manage and maintain all necessary documentation related to the program including certificates of insurance, policies and other relevant documents.
• Prepare and submit monthly enrollment reports to insurance carriers and management, as well as financial reports to clients.
• Assist with the processing of claims under the OCIP policy, ensuring proper investigation and remediation.
• Provides assistance with pre-meetings, Wrap Portal software, contractor interfaces, and contractor credit negotiations
• Resolves customer service inquiries that require research and interactions with carriers or agents

Core Competencies:

• Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
• Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
• Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
• Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
• Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
• Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
• Dependability: Acknowledgment of the importance of being present and punctual.
• Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
• Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
• Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment

Experience and Education:

• 5 years of Commercial Property & Casualty Insurance experience required, specific to construction programs (O/CCIP)

 Licensing and Credentials:

• Active General Lines or Property & Casualty License required

 Systems:

• Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
• Injala experience preferred, but knowledge of similar wrap portals is acceptable

 Physical Requirements:

• Ability to lift 25 pounds
• Repeated use of sight to read documents and computer screens
• Repeated use of hearing and speech to communicate on telephone and in person
• Repetitive hand movements, such as keyboarding, writing, 10-key
• Walking, bending, sitting, reaching and stretching in all directions