Business Operations
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Job Description
The Role
As a Business Operations (BizOps) hire, you'll play a critical role in solving high-impact strategic and operational challenges across the company. You'll work directly with the CEO and leadership team to turn vision into execution, bringing data-driven insights and operational rigor to our most pressing priorities. This is a unique opportunity to help shape the trajectory of Gigs by building the BizOps function from the ground up. You'll operate at the intersection of strategy, operations, finance, and product - a trusted problem-solver and thought partner to teams across the business.
What You Will Do
- Partner with the executive team to identify and drive forward high-leverage strategic initiatives across departments (e.g. go-to-market, pricing, international expansion, planning).
- Build scalable business processes to support rapid growth - from first principles through implementation.
- Define key metrics, build dashboards, and deliver insights that drive better decisions across the company.
- Structure and solve ambiguous business problems, distilling complex data into actionable recommendations.
- Lead cross-functional initiatives and ensure clear communication and accountability across stakeholders.
- Own strategic planning cadences, including annual planning, quarterly reviews, and operating rhythms.
- Serve as a force multiplier for the leadership team, helping translate vision into scalable execution.
What You Will Need
- 5+ years of experience in a high-performance environment such as management consulting, investment banking, private equity, or in a BizOps / Strategy & Operations / roles at a fast-scaling tech company.
- Proven track record of tackling unstructured problems and driving initiatives from 0 to 1.
- Strong analytical and problem-solving skills; you're comfortable modeling in Excel and wrangling data in tools like Looker or SQL.
- Excellent written and verbal communication skills - you can drive alignment and clarity across senior stakeholders.
- Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
- A collaborative, low-ego mindset and the ability to influence without authority.
- A genuine curiosity for how things work and a deep desire to make them better.