Office Assistant
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Job Description
Fore Points Marina, an Ocean Havens Property, is looking to fill the position of Office Assistant. The Office Assistant is responsible for helping create a welcoming, positive, upbeat environment while providing excellent service to customers. Assists customers in booking and adjusting reservations over the phone, through email, and/or third parties. In addition, they carry out requests and inquiries guests may have during their stay. This is a part-time, seasonal position.
Duties include
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Processing new and existing reservations through the phone, email, and third parties
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Conducting financial transactions for reservations and other services
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Receiving mail, documents, packages, and courier deliveries and distributing items accordingly
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Assisting guests with requests for local activities, car rentals and/or dinner reservations
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Assists with daily administrative tasks
Qualifications
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Concierge, or hospitality, experience
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Efficient problem-solving skills
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Ability to operate successfully in a cross-functional and busy environment
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Basic knowledge of Excel and Word
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Strong organizational skills
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Available to work weekdays, weekends, and holidays when necessary