Public Service Clerk

Office of the Illinois Secretary of State
Alexi Giannoulias

• Reviews and completes driver's license applications; checks appropriateness and validity of applicant identification documents; administers and grades written drivers examinations; administers vision tests to driver's license applicants; codes applications according to results; explains incorrect test responses to applicants; operates photographic equipment in order to issue a driver's license and/or photo identification; serves as information clerk for Facility, directing applicants and public to appropriate area for service; enters applications, other drivers license or related form and/or applicant information on computer terminal to update records.
• Performs cashier’s functions for driver’s license and motor vehicle fees, balances cash or checks with validation tape totals to assure that all fees are accurately accounted for; prepares deposit records or other routine financial documents necessary to process collected fees; may be required to take deposit to bank; prepares reports for supervisor on applications processed as required; performs facility opening and/or closing responsibilities as required.
• Reviews and completes motor vehicle registration applications; reviews fee checks and assures that necessary attachments are present; accepts cash or check for fees and prepares for final processing; performs manual or automated sticker sales.
• Performs other duties as required or assigned.

Specific Skills:

• Requires working knowledge of business English, spelling and commercial arithmetic.
• Requires working knowledge of office methods, practices and procedures.
• Requires elementary knowledge of basic bookkeeping procedures and techniques.
• Requires elementary knowledge of the Illinois Vehicle Code as it applies to office tasks pertaining to obtaining or retaining a valid Illinois driver’s license and the processing of various motor vehicle forms.
• Requires ability to maintain records of some complexity.
• Requires ability to deal tactfully with the public and to maintain satisfactory working relationships with other employees.
• Requires ability to communicate both orally and in writing.
• Requires ability to operate in an independent manner within defined procedures.
• Requires ability to lift/carry 0 – 25 lbs. and to travel to other facilities and/or mobile locations to perform assigned duties.

Education and Work Experience:

Requires knowledge, skill and mental development equivalent to the completion of elementary school AND one year of general office experience, preferably including six months in a driver or motor vehicle facility and operation of keyboarding equipment.

Application Process: 

• Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
• Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
• Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).  

 Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.

Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

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