Water Restoration Technician

Benefits:

• INCENTIVES
• Hospital & Critical Illness Insurance
• Voluntary Life Insurance
• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance
• Wellness resources
• Paid time off

Join a trusted leader in disaster restoration! At ServiceMaster, we don't just restore homes and businesses-we restore peace of mind. We're seeking a skilled and motivated Water Restoration Technician to join our team. This role offers competitive hourly pay plus incentives, career growth opportunities, and a full suite of employee benefits.

Position Overview:

As a Water Restoration Technician, you'll lead water mitigation jobs from start to finish. You'll inspect job sites, perform water extractions and demolition, document work thoroughly for insurance purposes, and communicate clearly with customers throughout the process. You'll also supervise and guide Water Associates, ensuring safety, efficiency, and top-quality service.

Key Responsibilities:

• Retrieve work orders, load equipment, and travel to job sites.
• Perform water extraction, demolition, and light construction tasks.
• Conduct daily monitoring and make drying plan adjustments as needed.
• Communicate job progress and next steps to customers using visual aids and documentation.
• Document work with detailed notes and photos for insurance billing.
• Oversee job quality and supervise Water Associates on-site.
• Collect customer approvals and payment when necessary.
• Maintain equipment, report malfunctions, and keep company vehicles clean and stocked.

Requirements & Qualifications:

• Prior experience in restoration or construction preferred.
• Valid driver's license with a clean driving record.
• Strong customer service and communication skills.
• Comfortable using mobile software to document jobs.
• Able to lead projects and instruct team members effectively.
• Certifications preferred but not required:

Required Certification:

o IICRC - Institute of Inspection, Cleaning and Restoration Certification

Certifications preferred but not required:

o WTR - Water Damage Restoration Technician

o ASD - Applied Structural Drying Technician

Physical Demands & Work Conditions:

• Lift, carry, and move up to 70 lbs regularly.
• Work in confined spaces, crawl, squat, and stand for extended periods.
• Work indoors and outdoors in varying temperatures and conditions.
• Wear safety gear, including respirators when required.