Graphic Designer/Customer Service Representative
FastsignsTarzana, CA
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Job Description
Responsibilities
Graphic Design & Production
- MUST BE PROFICIENT IN ADOBE ILLUSTRATOR AND PHOTOSHOP
- Design and prepare artwork for a variety of signage products, ensuring they meet customer specifications and production requirements.
- Operate and maintain equipment such as the Epson SureColor 60600, CNC machines, and RIP software.
- Collaborate with team members to integrate the Mutoh machine for ADA-compliant signage production.
- Troubleshoot and perform routine maintenance on printers and production tools.
Customer Service
- Greet customers in person, by phone, and via email, providing friendly and knowledgeable assistance.
- Guide customers through the design and production process, ensuring a seamless experience from concept to delivery.
- Maintain clear and proactive communication regarding project timelines, revisions, and approvals.
Administrative
- Manage orders, quotes, and invoices using company software.
- Maintain accurate records of customer interactions and project details.
Please email resume to meni.mageni@fastsigns.com