Mitigation Restoration Project Manager

Benefits:

• 401(k) matching
• Bonus based on performance
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Tuition assistance
• Vision insurance

Job Title: Mitigation Restoration Project Manager

Location: Chesapeake VA

Requirements:

• One or more years of project management experience
• One or more years of relevant industry experience
• Valid drivers' license and good record (no DUI,DWI, or reckless in past 5 years)
• Background check (no felonies and certain misdemeanors )

About Us

Welcome to ServiceMaster Restoration Services, a leader in the restoration industry dedicated to restoring homes, businesses, and our customers Peace of Mind with integrity, expertise, and care. Our mission is to provide exceptional restoration services that not only repair but also renew and enhance the spaces that our clients cherish. With a commitment to excellence and a customer-first approach, we tackle challenges with compassion and professionalism.

Our company culture is rooted in teamwork, innovation, and passion for making a lasting positive impact. We believe in fostering a supportive and inclusive environment where every team member can thrive and contribute their unique skills. At ServiceMaster Restoration Services, we value continuous learning and encourage professional development to stay ahead in the fast-paced, ever-evolving restoration industry.

With locations across the nation, why wait? Join our dedicated team that prioritizes integrity, respects ideals, and embraces new opportunities to serve our communities.

Position Summary

The Mitigation Restoration Project Manager position is a hands-on role requiring a front-line leader to take responsibility for the company's efforts to support customers after disaster strikes their homes and businesses. Project Managers inspect new projects, determine the planned course of action, monitor the project, and adjust actions to keep the project moving forward while maintaining required standards.

Responsibilities

• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards, and assessing risks.
• Coordinate internal and external resources for the flawless execution of projects.
• Provide on-site support by guiding technicians who are generating losses.
• Complete all required documentation for losses, including sketch and scope sheet for estimate.
• Develop and maintain partnerships with third-party resources, including adjusters and customers.
• Assign and monitor resources to ensure project efficiency and maximize deliverables.
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan.
• Develop and write competed estimates by utilizing Xactimate, Symbility, or other related applications
• Use of Mica (Mitigate), Docusketch, and Coatality
• Other duties as assigned or apparent.

Skills/Qualifications

Required

• Leadership and/or Team Management
• Communication skills
• Organizational skills
• Strong Problem-solving/Decision-making capabilities
• Analytical thinking
• High Emotional Intelligence
• Proficient in Microsoft Suites, including Outlook, Word, and Excel
• Fluent in industry standards and protocols
• IICRC Certification WRT

Preferred

• Other IICRC certifications
• Lead Certification
• OSHA 10/30/40 Certification
• Previous experience with DocuSketch, Mica (Mitigate), or Restore 365

Physical Demands

This position will typically require the employee to stand or walk for extended periods of time and may involve heavy manual labor. Expect to stand, sit, walk, bend, stoop, reach, lift, push, pull, and carry items often for this position.

Normal business hours are from 8am-4:30pm Monday-Friday