Operations & Social Media Coordinator (Full-Time, Remote) (Remote)

Job Title:
Operations & Social Media Coordinator (Full-Time, Remote)

Company:
Arco's Storage – A family-owned self-storage business in California
Website: www.arcosstorage.com
Work Hours: Full-time | Pacific Time hours preferred

About the Role:
We're looking for a full-time, reliable, and detail-oriented Virtual Assistant to join our team at Arco's Storage. This role blends daily operations with social media coordination. You'll help us maintain competitive pricing, accurate systems, and consistent marketing. If you're organized, tech-savvy, and a strong communicator, we want to hear from you.

What You'll Do:

Operations Support

• Adjust rental prices monthly to reflect changes in inventory and market trends.
  
  
• Monitor competitor pricing and specials twice a week, updating internal systems, the website, and listings accordingly.
  
  
• Audit our management system (Hummingbird) to verify the accuracy of the data. (e.g., protection plans, exemptions, discounts)
  
  

Marketing & Social Media

• Manage and schedule posts for Facebook, Instagram, YouTube, Google Business, and Nextdoor using Buffer.
  
  
• Keep Google Business, website coupons, and promotions up to date.
  
  
• Monitor and respond to Google and Yelp reviews; review call recordings for quality control.
  
  

Communication & Reporting

• Collaborate with the team via Slack throughout the day.
  
  
• Submit a brief daily report summarizing tasks completed and updates.
  
  

Tools We Use:

• Hummingbird (self-storage CRM)
  
  
• Buffer (social media scheduler)
  
  
• Google Workspace (Docs, Sheets, Gmail)
  
  
• Slack (team communication)
  
  
• Canva or similar tools (optional, for basic graphics)
  
  

Who We're Looking For:

• Excellent spoken and written English
  
  
• Strong attention to detail and accuracy
  
  
• Tech-savvy and quick to learn new tools
  
  
• Available to work Pacific Time business hours
  
  
• Reliable internet and a quiet home workspace
  
  
• Experience in self-storage or digital marketing is a plus, but not required.
  
  

Top 3 Skills You'll Need:

1. Attention to Detail – Critical for reviewing pricing, auditing systems, and catching errors
   
   
2. Tech Proficiency – Comfortable navigating platforms and software daily
   
   
3. Strong Communication – Clear written and verbal skills for content, reviews, and team interaction
   
   

How to Apply:
We will not review any applications that do not include a video.
Please record a 2–3 minute Loom video introducing yourself. Tell us:

• Why you're an excellent fit for this role
  
  
• A bit about your relevant experience
  
  
• Something personal, so we can get to know you
  
  

Video:
Watch this Loom Video

Then send us the following:

• Your video link
• Your resume
• 2–3 samples of relevant work (e.g., social posts, reports, screenshots)

Applications without a video introduction will not be considered.

Why Work With Us:
Arco's Storage is a growing, family-run company. We treat our team with respect and value long-term working relationships. You'll never be micromanaged—but you will be supported. If you take pride in your work, enjoy solving problems, and want to make an impact, we'd love to have you on board.