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Security Door Host Music Hall- HOB Las Vegas

HOB EntertainmentLas Vegas, Nevada
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Job Description

Job Summary:

Position Title: Security Officer

Department:              Music Hall

Reports To:                Music Hall Director

FLSA Status:             Non-Exempt

                                                                                                                                              

Job Summary:

  • Greet, bid farewell and thank every guest
  • Offer information to guests regarding entertainment schedules, specials, hours of operation, menu etc.
  • Operate lifts for guests requiring assistance
  • Respond to guest inquiries and requests

Essential Functions:

  • Ensure guest safety
  • Prevent and resolve altercations among guests
  • Deal with disruptive guests and, if necessary, see that they leave the premises
  • Lead guests and other employees in emergency evacuation procedures and provide assistance
  • Maintain line of sight/atmosphere control by circulating through your work area throughout shift
  • Check identification of all guests who do not appear to be of legal drinking age (must have ID books from all states)
  • Prevent guests without proper identification from entering the premises
  • Enforce House policy regarding photos/videos/recording devices
  • Safeguard against theft
  • Communicate with artists regarding needs and/or requests
  • Protect the privacy of artists
  • Ensure the proper maintenance of stanchions and barriers, including the lifting/moving of stanchions and barriers up to 150 lbs.
  • Assist with Private and Special Events
  • Maintain necessary communications with all departments
  • Communicate with radios (all door staff and management should remain in constant contact throughout shift)

Job Qualifications:

           

Required:

  • Ability to work late hours
  • Must be a team player
  • Understand guest service
  • Must be 21 years of age or older
  • Must be able to obtain an alcohol awareness card
  • Must obtain NV Gaming Control Board Registration

Preferred:

  • Previous experience in security or crowd control
  • Experience in customer service in a face to face environment.

Physical Demands / Working Environment:

  • Working environment is very fast-paced
  • May require standing for extended periods of time
  • May require light lifting / moving of items from time to time