Behavioral Health Specialist - Medical Assistant
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Job Description
Working Here | Experience Serving Your Community
If you are looking to foster a fulfilling career path while serving your community, you are in the right place. All careers at CHAS Health allow you to make an impact on patient's lives and our greater community. No matter what clinic or location you join, you become a part of the bigger picture - providing trustworthy, patient-centered, and attentive care to anyone who walks through our doors. We continue to expand operations and are regularly looking for talented and dedicated individuals to help us continue to make a difference in patient lives. Challenging the status quo starts with you - get started today.
Everyone Welcome
From the beginning, we strongly believe that all people have the right to high-quality health care. Our goal is to remove barriers to care and provide high-quality, evidence-based care in a place that is convenient - in your neighborhood. We believe everyone deserves to be treated with dignity and respect regardless of their situation.
Compensation Range:
$23.75 - $33.86
Check out our work perks here!
Job Description:
Purpose of Job:
Improve the overall health of the communities we serve by managing patient care at assigned medical clinic by performing the following duties:
Essential Duties and Responsibilities:
Oversees clinic referrals to behavioral health and triage for appropriate behavioral health placement, communicating with internal and external resources.
Schedules initial and follow-up appointments for behavioral health providers.
Obtains external health records when appropriate.
Greets patients and escorts to behavioral health room; informs patient of time delays throughout visit.
Conducts appropriate behavioral health screenings and gathers information to maintain efficient patient flow.
Monitors and updates behavioral health registry communicating with internal and external resources.
Performs phlebotomy and laboratory procedures as directed by psychiatric provider.
Supports provider in meeting quality measures.
Assists provider with process, exams, and patient education.
Observes and follows required safety protocols, including handling and disposal of sharps, use of personal protective equipment, exposure of blood borne pathogens, and general safety of employees and patients.
Cleans, prepares, and sterilizes instruments.
Performs other duties assigned, including supporting the CHAS Health Mission and Core Values.
Qualifications:
Education/Experience: Completion of medical assistant training through an apprenticeship program registered and approved by the WA Department of Labor & Industries or college program accredited by the Accrediting Bureau of Health Education School (ABHES) or the Commission of Accreditation of Allied Health Education Programs (CAAHEP) required. Certification through the American Association of Medical Assistants (AAMA), National Healthcareer Association (NHA) or National Center for Competency Testing (NCCT) required within 120 days of hire. Washington locations also require a Medical Assistant - Certified credential issued by Washington State Department of Health. Previous experience in a community health clinic preferred. Experience with EHR preferred.
Skills: Excellent customer service, oral and written communications skills required. Compassion for patients required. Must be able to work well in team environment. Ability to multi-task in fast-paced work environment, with ability to anticipate future needs. Basic computer user skills required. Medical terminology and accurate spelling ability required. BLS (CPR/AED) required. Valid drivers' license and insurance required. Commitment to supporting a safe and respectful environment is required.
Physical Demands:
Medical Assistants are required to stand, sit, and be mobile one-third to two-thirds of the time. They are required to use hands to finger, handle or feel over two-thirds of the time, as well as reach with hands and arms. Climbing or balancing occurs less than one-third of the time; while stooping, kneeling or crouching occurs between one-third and two-thirds of the day. Communicating by talking / hearing occurs over two-thirds of the day. Amount of time spent lifting or exerting force is about 50% for up to 10 pounds and less than one-third of the time up to 25 pounds. Rarely is there a need to lift more than 26 pounds.
Our core values are our foundation, the guiding sense of direction for our organization:
Social Responsibility
Patient-Centered
Entrepreneurship
Respect for Human Dignity
Commitment to Continuous Quality Improvement
Fun
CHAS Health | Equal Employment Opportunity
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at CHAS Health will be based on merit, qualifications, and abilities. CHAS Health does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity and expression, sexual orientation, national origin, age, disability, or any other characteristic protected by law.
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