Dental Lab Fixed Department Lead Technician with Operations Management
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Job Description
We are seeking an experienced Fixed Department Lead Dental Lab Technician with strong technical skills, dental lab operations experience, leadership skills, and a passion for engaging with the dental community. Currently 80% of the time will be at bench, and 20% will be in running the lab operations, managing workflow, and engaging with our clients.
For the right candidate, this position will evolve into a full-time Operations or General Manager role for the lab.
Starting salary for this position is $120,000 annually with $30,000 KPI-based bonus.
Key Responsibilities:
Technical Expertise & Hands-on Work at the Bench:
- Perform hands-on work in crowns, implants, and All-On-X restorations.
- Assist technicians with case troubleshooting and exploring improved manufacturing techniques.
- Oversee quality control initiatives, ensuring that all cases meet lab standards and doctor requirements.
Operations Management & Leadership:
- Lead, motivate, train, and develop the laboratory team to ensure operational excellence.
- Oversee the entire production workflow, from case intake to final delivery, ensuring high-quality standards and on-time case completion.
- Drive efficiency, profitability, and productivity, managing labor-to-sales ratios and production supply costs.
- Ensure compliance with industry regulations, safety protocols, and laboratory best practices.
- Work closely with department leaders to optimize workflows and eliminate root causes of remakes.
- Provide regular feedback and performance evaluations, holding staff accountable for reaching goals.
- Maintain accurate production schedules, client interactions, and sales activity records.
- Provide regular reports on laboratory performance, sales progress, and business growth initiatives.
Qualifications:
- 5+ years of dental lab experience, fixed restorations, implants and All-On-4.
- 2+ years of management experience, with a strong ability to lead, develop, and inspire others.
- Expertise in dental materials, and CAD/CAM workflows.
- Ability to engage with clients and build relationships.