Office Experience Coordinator

Office Experience Coordinator

Location: Thrive Pet Healthcare- Support Office

Are you someone who loves creating welcoming spaces, keeping things running smoothly, and being the go-to person for making things happen? Join us as our Administrative Assistant-a vital role that brings energy, organization, and connection to our workplace.

In this role, you'll be the first smiling face our team members and guests see and the person everyone relies on to keep our office running with ease. You'll support our Executive Admin Team, collaborate across departments, and help us build a fun, supportive, and productive work environment.

What You'll Do:

• Greet guests and team members warmly to ensure everyone feels welcome and cared for

• Answer and route incoming calls, emails, and general inquiries

• Help guests and new hires navigate office logistics like parking and pet policies

• Track and forward client complaints to the right people for follow-up

• Manage mail, deliveries, and day-to-day communications

• Keep shared spaces stocked, clean, and organized-especially the kitchen and breakroom

• Coordinate with vendors and facilities to support office maintenance and improvements

• Help plan and set up office events and celebrations

• Order and restock office and breakroom supplies daily

• Organize weekly team lunches and special office gatherings

• Bring our workplace culture to life with fun, creative touches (think photo boards, team memory walls, etc.)

• Help new team members feel welcomed and supported during their first days

• Assist with scheduling meetings, booking rooms, and calendar coordination

• Support administrative tasks like managing expense reports, internal systems, and more

• Serve as a Notary (or be willing to become one!)

• Pitch in with various projects as needed

Who You Are:

• You have 1-3 years of experience in office administration, hospitality, or retail

• You're organized, proactive, and love juggling multiple tasks

• You're a problem-solver who isn't afraid to suggest new ideas

• You bring a warm, friendly energy to your interactions

• You're tech-savvy-comfortable with Microsoft Office 365 and open to learning new systems

• You're detail-oriented, dependable, and work well independently

• You're comfortable handling sensitive or confidential information

• You enjoy being a culture champion and connector for the team

• Bonus if you're a Notary-or willing to become one!

If you're looking for a people-first role where every day brings something new and your work truly makes a difference, we'd love to hear from you!