Senior Food Service Director

System/Senior Food Service Director

Lead with Purpose. Drive Culinary Excellence Across a Regional Network.

We are seeking an experienced, strategic, and hands-on System Food Service Director to oversee food and nutrition operations across multiple sites. This leadership role is ideal for a forward-thinking hospitality professional with a passion for operational excellence, team development, and delivering exceptional dining experiences.

Wage Range: $110,000 - $125,000 annually

Your Role and Impact

As the System Food Service Director, you will provide strategic oversight and support for a group of locations, ensuring consistency in service, quality, compliance, and financial performance. You will coach and lead on-site Food Service Managers and culinary teams, foster innovation, and act as the key liaison between corporate leadership and site-level operations.

Key Responsibilities

• Provide leadership and direction to Food Service Managers and culinary teams at multiple facilities.
• Standardize systems and processes to ensure consistent food quality, service, and compliance across locations.
• Monitor financial performance, identify efficiencies, and manage budgets, labor, and food costs.
• Support recruitment, onboarding, and ongoing development of site-level managers and staff.
• Partner with Registered Dietitians, nursing, and administrative teams to meet resident/patient satisfaction and dietary needs.
• Conduct routine site visits to provide guidance, training, and operational assessments.
• Lead and support rollouts of corporate programs, menu innovations, and quality initiatives.
• Ensure compliance with local, state, and federal food safety regulations (e.g., HACCP, CMS, OSHA).
• Foster a culture of service excellence, collaboration, and professional development.

What You’ll Bring

• Bachelor’s degree in Culinary Arts, Nutrition, Hospitality Management, or related field (preferred).
• Minimum 5 years of progressive food service leadership experience, including multi-site oversight.
• Proven track record in healthcare, senior living, or large-scale hospitality environments.
• Strong knowledge of dietary guidelines, regulatory compliance, and sanitation standards.
• Excellent leadership, communication, and team-building skills.
• Financial acumen with experience managing multi-site budgets and labor metrics.
• ServSafe® Certification (required or ability to obtain) and a state Food Handlers Card.
• Willingness to travel regularly between assigned sites.

 

Essential Physical Requirements:

The physical requirements described here are representative of those that must be achieved by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & responsibilities.

• Walk and stands during entire shift.
• Uses hands to finger, handle, or feel; reach with hands & arms
• Talks or hears & taste or smells.
• The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch or crawl.
• Regularly lift and carry racks or stacks of equipment, boxes, food products, trash weighing up to 40 pounds & frequently lift & or move more than 40 pounds.
• Lift and empty trash cans weighing up to 40 pounds, with assistance, up to multiple times per shift.
• Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception & ability to adjust focus.
• Work indoors 80%; outdoors 20%
• A hazard includes, but are not limited to, cuts from broken glass, knifes, production equipment and metal cans, burns, slipping and tripping.
• Frequent washing of hands.

Who we are

Founded in 1986, Thomas Cuisine is an award-winning, privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each day. Every Thomas Cuisine team member is an ambassador, carrying out our mission, reflecting our values, and building relationships while "doing the right thing".  

What’s in it for you

As part of our team, the ideal candidate will gain access to supportive and smart partners, first-class learning and engagement technologies, exceptional employee wellness and medical benefits, innovative recruiting strategies and resources, and much more!

Our Benefits:

At Thomas Cuisine, we care about our team members' well-being and success. Full-time roles include:

• Comprehensive health benefits – Medical, dental, and vision plans with multiple options to fit your needs.
• Financial wellness support – 401(k) with company match, on-demand pay, and an end-of-year profit-sharing program.
• Work-life balance – Paid time off, paid holidays (for exempt employees), and paid leave for bereavement, parental, and elder care.
• Wellness initiatives – Free behavioral health support, fitness memberships, and financial planning resources.
• Career growth opportunities – Training programs and employee referral bonuses.

 

Our commitment to you 

At Thomas Cuisine, we are dedicated to fostering a workplace that is diverse, equitable, inclusive, and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey, and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture. 

REAL Food | Genuine Service | Enduring Relationships