Project Manager, Digital Experience

Overview

Join Esri's Digital Experience Project Management team and manage technical and website projects. You will apply your project management skills to manage digital projects from inception to completion, working closely with cross-functional teams to deliver results that exceed expectations. You will collaborate with stakeholders, designers, and developers to help implement new solutions, solve problems, and improve existing processes. You’ll be part of a fast-paced team responsible for providing a positive and meaningful online experience for our users.

Responsibilities

• Drive results. Lead the planning, execution, and delivery of complex digital projects, ensuring they are completed on time and within scope. Manage requirements gathering, process analysis, and documentation. Work with leadership and stakeholders to understand overarching goals and determine what’s technologically feasible and functionally reasonable as you assist with building the project plans.
• Project Delivery. Leverage your business acumen to collaborate with stakeholders to define project scope, objectives, and deliverables. Develop detailed project plans, including timelines, resource allocation, and risk management strategies. Proactively identify and secure critical resources and develop contingency plans for areas of high-risk.
• Communicate and collaborate. Coordinate with internal teams, including design, development, and marketing, to ensure project requirements are met. Facilitate all necessary project meetings including kickoff, requirement gathering, and regular status meetings. Update stakeholders on project status, risks, and issues. Serve as primary point of contact and proactively communicate with team members, stakeholders, third party contractors, and colleagues to analyze information and evaluate potential solutions.
• Innovate and adapt. Quickly problem solve as needs arise. Thoroughly evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details. Guide diverse project teams and monitor project progress, identify potential risks, and implement mitigation strategies to ensure successful project delivery.
• Learn and grow. Strengthen your understanding of your customer’s needs and develop the skills and capabilities to provide the best experience possible. Conduct post-project evaluations to identify areas for improvement and communicate potential process improvements to leadership.

Requirements

• 3+ years of experience in digital project management
• In-depth understanding of project management principles and methodologies (such as Agile, Scrum, Waterfall)
• Excellent communication and collaboration skills with the ability to work effectively with cross-functional teams
• Strong problem-solving and analytical skills, including an understanding of how to interpret business needs and translate them into requirements 
• Demonstrated ability to effectively manage multiple complex projects simultaneously while meeting project deadlines
• Proficiency in project management software and tools (such as Microsoft Project, Trello, Asana, Workfront, ServiceNow)
• Ability to work independently and as part of a team
• Ability and willingness to travel domestically up to 10%
• Bachelor's in Project Management, Business, Marketing, Information Technology, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Experience managing large-scale digital projects, including web development, digital marketing, and UX/UI design
• Certification in project management (such as PMP, PMI-ACP, ScrumMaster)
• Knowledge of GIS technology
• Familiarity with advanced project management tools and software
• Master’s in Project Management, Business, Marketing, Information Technology, or a related field

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