Compliance Specialist, Marketing

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We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

The successful Compliance Specialist, Marketing candidate will work with a team of Compliance and Marketing professionals across the enterprise and will focus on payment processing and general bank marketing compliance.

SoFi's broader Communications With the Public team (CWP) provides compliance expertise and partner support to Marketing, Business Development, and Product departments enterprise-wide, including Galileo's payment processing and program management. In a manner supportive of SoFi's culture of cross-functional collaboration, the Compliance Specialist, Marketing will review and approve communications with the public prior to distribution, while ensuring regulatory adherence and managing to tight deadlines.

The ideal candidate will have advertising compliance experience and strong knowledge of regulatory requirements that apply to advertising and marketing. This includes, but is not limited to, the following regulations: CAN-SPAM, TCPA, UDAAP, Reg. DD (TISA), and ECOA.  This candidate will report directly to the Manager of the CWP team, while also maintaining strong relationships with the Galileo compliance team in order to acquire a working knowledge of their products and services.

What you'll do:

• Review marketing assets submitted by the Marketing team to ensure compliance with applicable laws and regulations 

• Provide day-to-day marketing compliance support to various business units, primarily Galileo, and act as the key point-of-contact between Compliance and the Marketing organization for escalations

• Own and drive the research of regulatory risks in connection with advertising and marketing, document analysis, and communicate recommended or required action to the impacted business teams

• Track marketing claims and maintain associated disclosures and substantiation through the firm's marketing workflow system

• Drive the development and maintenance of SoFi's policies, procedures, and regulatory compliance training material

• Monitor changes in applicable laws, regulations, and industry standards related to marketing compliance

• Assist with audit and exam responses related to the marketing review process

• Other duties as assigned

What you'll need:

• 5+ years of relevant work experience in financial services and/or fintech, with a preferred background in legal, compliance, marketing, or a related field

• A degree from an accredited university or significant relevant experience demonstrating your understanding of marketing compliance in the financial sector

• Propensity to thrive in a fast-paced, ever-changing environment while maintaining a sharp focus on compliance standards

• Keen attention to detail required

• Poise under pressure and ability to triage and prioritize competing priorities

• Expertise in developing and fostering cross-functional relationships with key stakeholders to collaborate effectively

• Ability to articulate complex opinions and requirements in a simple and understandable way

• Talent for developing practical, creative solutions that meet business needs while remaining compliant with laws and regulations

• Flexibility to occasionally work outside of business hours as needs arise

Nice to have:

• Experience with G Suite, Workfront

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate's experience, skills, and location. 

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

Pay range: $86,400.00 - $162,000.00

Payment frequency: Annual

This role is also eligible for a bonus and competitive benefits. More information about our employee benefits can be found in the link above.

SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.

The Company hires the best qualified candidate for the job, without regard to protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

New York applicants: Notice of Employee Rights

SoFi is committed to embracing diversity. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.

Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.

Internal Employees

If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.