Customer Service Representative

CUSTOMER SERVICE REPRESENTATIVE

RESPONSIBILITIES

 

• Process order forms, references, and input customer information into the computer system on new lease agreements

• Maintain the image of the showroom floor, counter area, and bathrooms

• Ensure all merchandise is priced correctly and properly displayed

• Answer phones in a friendly and professional manner and provide 
  excellent customer service

• Take proper payments from customers and update 
  information in the computer

• Assist the Sales Manager with marketing efforts and to sell at a high level to ensure that monthly sales goals and growth objectives are achieved; including managing web leads and Facebook account for store 

• Delivery, setup, and pickup of merchandise 

• Other tasks as assigned by management; including, but not limited to filling in for other positions as needed

QUALIFICATIONS

 

• Neat, professional appearance

• Well organized, ability to multi-task, good computer skills

• Patience and empathy 

• Effective communication and problem solving skills 

• Willingness to learn, take direction, and listen 

• Must be a people person and have a warm, friendly attitude; excellent customer service

• Class E license within 30 days of hire 

• Must be at least 18 years old, good driving record, able to pass a background check and drug test (marijuana excluded) 

• Minimum high school diploma or equivalency preferred, but not required 

• Able to lift, load, and dolly merchandise

 

We’re a family owned business and have been since 1956! We’re always looking for hard-working individuals to join our team and become a part of the family. We show our appreciation to our employees with benefits such as:

 

• Excellent 401(k) Plan

• Vacation & Holiday Pay

• Competitive Salary

• Opportunity for Advancement

• NEVER Work on Sundays

• Health, Dental and Vision Insurance