Business Office Manager

Why New Perspective Senior Living? A career with a purpose starts here!

This is an exciting time to join New Perspective. We are a growing company serving over 4,000 seniors today with a goal of reaching 10,000 by 2025. Our growth is creating energy, excitement, and the opportunity to make a difference in the lives of others. We have a culture of servant leadership and collaboration that supports each team member's personal and professional development. At New Perspective you're not just an employee, you are a valued member of our team.

As the Business Office Manager, you'll play a key role in supporting our vibrant community by managing important tasks like recruiting of non-exempt team members, onboarding, and employee record management. You will also lead the concierge team while ensuring a welcoming and helpful experience for everyone. Your role will be vital in fostering smooth communication and resolving issues, making a positive impact on both our staff and residents!

Responsibilities:

• Responsible for managing the non-exempt team member recruiting, screening, and onboarding.
• Post and manage community job postings on internal and external job boards.
• Responsible for new hire onboarding to ensure completion and compliance, including background checks, verifying references, and I-9 verification to be completed within three days of employment.
• Set up and answer questions for new team members on the Human Resource Information System (HRIS) and Learning Management System as well as other community-applicable software applications.
• Ensure team member employment changes are submitted through the appropriate software process promptly.
• Submit community payroll to Resource Center for processing.
• Champion the team member experience throughout the employment life cycle to create and promote a positive employment experience.
• Lead and manage team member engagement and recognition activities and celebrations.
• Help ensure compliance with federal, state, and company policies.
• Assist accounting team where needed in managing accounts payable, vendor relationships, and resident billing.
• Supervise, train, and manage the concierge team.
• Other duties as assigned.

Skills & Qualifications:

• High School diploma or GED equivalent.
• Experience recruiting, screening, and onboarding new team members.
• Strong organizational and computer skills.
• Prior experience working with older adults in senior living, long-term care, home health or other health care setting preferred.
• Ability to communicate effectively verbally and in writing using the English language.
• Strong communication and problem-solving abilities.
• Ability to manage multiple tasks and work a flexible schedule, including weekends and holidays.

This role blends hiring, administration, and hospitality to ensure smooth operations and exceptional resident service.