Front Desk Associate

Blink Fitness EvanstonEvanston, Illinois

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Job Description

JOB OVERVIEW:

At Blink, this role is called a Moodlifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate! What is a Moodlifter you ask? Moodlifters are the people who greet each of our members with ear to ear smiles, over the top enthusiasm and pretty much know everyone in the gym by name. They will run to open the door for you in a driving rainstorm and change a channel so you don’t miss a minute of the big game. They consistently go above and beyond and you can’t help but smile when you see them.

RESPONSIBILITIES:

Greet every member and guest with enthusiasm and a smile
Tours potential members around the club with the goal of signing up the person for a membership
Answer phone calls in a professional and energetic manner
Execute all opening/closing operational procedures to ensure the club runs smoothly
Handles members requests and concerns with a sense of urgency
Actively participates in ensuring the club is spotless
Signs members up for their startup sessions with Blink Personal Trainers
May be responsible for opening at 5am Monday-Friday and 7am Saturday-Sunday
May be responsible for closing at 10pm Monday-Friday and 6pm Saturday-Sunday

QUALIFICATIONS:

Excellent verbal and written communication skills

KNOWLEDGE SKILLS, & ABILITIES:

Ability to multi-task and problem solve
Excellent customer service skills
Enthusiastic, energetic, friendly, and personable

COMPENSATION AND BENEFITS:

Complimentary Blink Membership
Employee Assistance Program (EAP)
Working Advantage Discount Program
Financial Fitness (FinFit)

**The Company is an equal opportunity employer, drug-free workplace, and complies with ADA

regulations as applicable.**

**This job posting is for a position in a gym owned and operated by an independent franchisee, not Blink Holdings Inc. This means the independent franchisee, and not Blink Holdings Inc., is alone responsible for all employment related matters in the gym including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervisions, staffing and scheduling. Blink Holdings Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisees’ employees. If you are hired for this job posting, the independent franchisee, and not Blink Holdings Inc. will be your employer.**

Compensation: $15.00 - $16.00 per hour

Fitness for Everybody...Everybody Blinks.

Founded in 2011 by executives at luxury fitness pioneer Equinox, Blink Fitness is a premium quality, value-based fitness brand with more than 90 locations open or in development throughout New York, New Jersey, Pennsylvania and California. Blink puts Mood Above Muscle™, which celebrates the positive feeling you get from exercise, not just the physical benefits.

Blink is a subsidiary of The Related Companies, founded by Stephen Ross, who owns the Miami Dolphins, and has investments in a variety of businesses, including Momofuku, &Pizza, Citi Bike, etc. Blink is a wholly-owned subsidiary and is a sister brand to Equinox, Soul Cycle, Pure Yoga, Rumble Boxing, and Equinox Hotels. Blink is based in Manhattan.

Blink recently launched a franchising system to complement its fast-growing company-owned business model and has secured franchise development agreements in Georgia, Illinois, Massachusetts, Michigan, Virginia and upstate NY. This includes an agreement with Golden State Warriors forward Draymond Green, two-time NBA Champion, All Star, Olympic Gold Medalist and Defensive Player of the Year, who announced a franchise development deal to bring 20 gyms to his home state of Michigan and to Illinois.

Blink is an exciting and dynamic business that is still in the start-up mode. We are a passionate team with a great entrepreneurial spirit and a willingness to roll up our sleeves to get the work done.

While Blink has grown rapidly and has already achieved significant profitability, the business is just getting warmed-up. Its leadership has a very lofty vision and expects explosive growth over the coming years. At a minimum, the business expects to have more than 300 locations over the next five years through a combination of corporate and franchise development.

For more information visit Blink’s consumer website -- blinkfitness.com – and its franchise website – blinkfranchising.com.

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