Office Support Specialist
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Job Description
Currently Looking for a Full Time Support Specialist in Houston, TX (In Office Position)
Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your background and empathetic nature to work for a progressive, forward-thinking company where creativity is encouraged? Then the Support Specialist position is for you!
Requirements:
In Office position (Monday through Friday 8:00-4:00 p.m.)
Timekeeping and Data Entry tasks may include:
- Timekeeping support includes 1 Field Supervisor and a client caseload of 150 making sure to meet deadlines
- Verify attendant schedules and/or client representatives according to visit maintenance
- Ensure attendants electronic visit verification compliance by documenting appropriate reason code in accordance to state, federal, contract, and regulatory requirements
- Assist with training to ensure attendants fully understand processes and state mandated guidelines
- Report attendant absences to Field Supervisor to ensure backup services are provided
- Order EVV Tokens
- Tracking referrals and admissions meeting state deadline requirements
- Ensure client suspensions are updated weekly as required to ensure client services are resumed in a timely manner
- Ensure client schedules are entered according to authorization
- Maintain accurate and compliant documentation ensuring caseworkers or MCO Care Coordinator/Service receives case information in a timely manner
- Print Client records
- Attend weekly recruiting calls and add to Needs listings
- Notify Field Supervisor of new candidates with contact information (does not include you interviewing candidates)
Requirements:
- VESTA experience required
- Must be at least 18 years old
- Must have previous office experience
- Previous Health Care experience preferred.
- Fluent Bilingual (English and Spanish)
Benefits:
Multiple Major Medical Plans to Choose From
- Dental plan
- Vision plan
- Short-term Disability
- Life/AD&D Insurance
- Competitive pay rates
- Employee recognition
Work for a company that treats everyone with Honor and Kindness
Choose Christian Senior Care Services and Apply today!