Workday Support Coordinator

Purpose:

At Floor & Decor, we're transforming spaces and careers across the country. The most exciting thing we're building isn't just floors-it's a company without ceilings where dreamers, thinkers, and doers shape our future. With over 250 stores and counting, this is where ambition meets opportunity. Are you looking for new challenges? Let's build what's next.

Your Work Matters

As a Workday Support Coordinator, you'll be the first human connection behind countless HR questions, data entries, and system processes-providing calm, clarity, and consistency when it's needed most. Your work enables thousands of associates to focus on theirs, powering smooth operations and confident decisions across stores and our Store Support Center. It's support work, but it's anything but background.

Your Day Consists Of

• Responding to HR inbox inquiries and support tickets with timeliness, empathy, and accuracy-ensuring store and corporate teams feel heard and helped.
• Performing precise Workday transactions (hires, changes, contractor processing) and maintaining clean data that reflects real-time business needs.
• Assisting with recruiting workflows, including requisition entry and audits, helping recruiters and hiring managers operate at their best.
• Uploading mass data updates and running HR reports-playing a key role in projects that impact how Floor & Decor supports its people.
• Collaborating with HR Ops teammates to resolve escalated issues and continuously improve systems and documentation.
• Creating and maintaining SOPs, FAQs, and training tools so that recurring questions turn into self-service wins.

You'll Be Supported With

• Bonus & career advancement opportunities at every level
• Programs like 401K with discretionary company match, Employee Stock Purchase Plan, and Referral Bonus Program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)
• Work-life balance:
• A personal holiday
• Volunteer Time Off program that starts on day one

You'll Be Successful With

• 2+ years of HR experience-especially in high-volume or support-focused roles; Workday experience is a plus, but any HRIS knowledge and tech curiosity count.
• Confidence managing an inbox flooded with questions (and calmness to triage, escalate, and resolve with clarity).
• Familiarity with core HR lifecycle processes (from screening to onboarding) and the ability to track detail without losing momentum.
• Excel proficiency that goes beyond basics-VLOOKUPs, pivot tables, and formulas don't scare you.
• A steady, collaborative personality that fits into a supportive team that values humor, humility, and reliability.
• Strong communication skills-because the difference between a "system" and "support" is how you explain things.

Working Conditions

• This is a full-time, hourly position that may occasionally require more than 40 hours per week.
• Work is typically performed in a quiet office environment.

Physical/Sensory Requirements

• Sedentary Work: Ability to lift or move up to 20 pounds occasionally. Most work is performed seated, with occasional walking or standing.

This position description is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change at any time.

Benefits & Rewards

• Bonus opportunities at every level

• Career advancement opportunities

• Relocation opportunities across the country

• 401k with discretionary company match

• Employee Stock Purchase Plan

• Referral Bonus Program

• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment. This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.