Elementary School Front Office Manager (2025-2026)

Position: Front Office Manager

Location: Match Charter Public School (Hyde Park Campus)

Start date: July/August, 2025

FRONT OFFICE MANAGER POSITION OVERVIEW

Match Community Day, Match's PreK-5 elementary school, has an opening for Front Office Manager at one of the two school buildings on campus. MCD serves over 600 students with over 100 staff members, in two separate buildings that are about 100 feet apart. The Front Office Manager will be responsible for ensuring every parent, student, and visitor feels respected and well cared for when they come to our school. They are the face of the school and serve as a primary contact for all stakeholders of the school community: students, parents, school staff, and visitors. The Front Office Manager also oversees the administrative systems of the front office, including: attendance, maintaining school records, school to family communication, tending to the health needs of our students as needed, and ensuring public areas are clean and tidy. The Front Office Manager should be fluent in Spanish.

This position is located at Match Community Day on 100 Poydras St. in Hyde Park, MA. The salary for the position is $70,054 and can be higher based on prior relevant experience. Match offers a comprehensive benefits package that includes 90% coverage of employee health insurance costs and up to $150/month in loan repayment assistance.

We are only able to consider applicants who have current US work authorization.

PM20

Responsibilities:

Office Management

• Implement front office systems with fidelity and collaborate with the Front Office Manager of our other building to ensure consistency and efficiency;
• Deliver the utmost level of customer service; and gracefully manage parents, visitors, phone calls and messages;
• Prepare, format, execute school documents and mailings to be sent home;
• Prepare announcements for upcoming events and work with rest of operations team to send home flyers and auto calls to inform and remind families of events;
• Assist with building cleanliness, and the appearance of public spaces; and
• Collaborate with Operations Assistants and Operations team on meals, and purchasing/ organization of supplies and materials.

Data and Information Management

• Assist with management and maintenance of student electronic data using PowerSchool, Deanslist, and Google Apps for Education;
• Record & modify (tardies, early dismissals) student attendance data as needed to accurately capture student daily attendance;
• Maintain student dismissal lists to ensure students are correctly taking bus or picked up;
• Manage student form collection, maintain accurate lists, and maintain records for all students; and
• Manage and assist in the process of progress report and report card distribution creation and distribution.

Student and Parent Relations

• Build and maintain strong relationship with MCD parents;
• Serve as a main communication line for parents, including sending autocalls when needed;
• Provide translation/ interpretation services for MCD as needed; andHelp uphold student behavior expectations.

Perform other related duties as needed.

QUALIFICATIONS

Research has shown that people of color and women are less likely to apply for jobs if they don't believe they meet every one of the qualifications described in a job description. Our highest priority is finding the best candidate for the job. We encourage you to apply, even if you don't believe you meet every one of our qualifications described or you have a less traditional background.

• Strong commitment to the mission and vision of Match;
• 2 or more years of office experience, preferably in a school (strongly preferred);
• Fluent in Spanish (required) and Haitian Creole (strongly preferred);
• Able to interact well with multiple stakeholders- students, parents, teachers, administrators, community members, and visitors;
• Proficient in using technology for communication and data organization, especially email and Google suite applications (sheets, documents, slides);
• Superb communication skills, both written and verbal;
• Strong organizational systems;
• Warm, calm, and welcoming presence;
• Ability to multitask, prioritize, and meet deadlines;
• Ability to work both independently and collaboratively; and
• Possess a growth mindset and be eager to receive and implement feedback as needed.