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Family and Youth Peer Support Queens Alliance Program Supervisor

SCO Family of ServicesJamaica, New York
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Job Description

Job Duties & Responsibilities: 

  • Provide administrative supervision and provide training to Family Peer Advocates (FPA) and Youth Peer Advocates (YPA)
  • Oversee the referral and case assignment process.
  • Review and monitor all information being reported in the electronic health record/data system.
  • Compiling data for and assisting with completion of monthly Levels of Service reports.
  • Representation of Vibrant borough alliance at various meetings.
  • Partnering with the Data Analyst to gather and report upon operational data.
  • Conduct evaluation/performance appraisals for all staff members on an annual basis.
  • Maintain consistent staff schedules in order to assure appropriate coverage for all program functions.
  • Build and maintain relationships with external partners, and referral sources
  • Assist and accompany peer advocates on home, office, and community visits and provide coverage where necessary.
  • Assist in guiding quality assurance efforts.
  • Other duties as assigned.

 

Qualities:

  • Must be an experienced leader with a strong commitment to excellence
  • Promoting of a culture of wellness within the office and in all rendered services
  • Leadership driven by respect, honoring of each individual team member
  • Flexible and willing to go above and beyond

Qualifications:

  • Experienced as a Family Peer Advocates (at least seven years) or Qualified Mental Health Professional with 3-years’ experience
  • Expertise navigating the children’s mental health and other child-serving systems
  • Ability to direct and supervise a program and its staff
  • Ability to gather data and submit reports
  • Proficiency in Microsoft Office products (Word, Excel, PowerPoint)
  • High School diploma or equivalent
  • Bilingual and bicultural candidates are encouraged to apply
  • Candidates possessing exceptional skill but not all of the qualifications are also encouraged to apply