Visitor Center Guest Services - Seasonal Worker 2025

The City of Aurora is accepting applications for seasonal job positions for the Phillips Park Visitor Center. Positions are available from approximately March through November.

The Seasonal Guest Services worker will function in any of the qualifying categories: the Visitor Center, Administration Building, and the Tram. This position reports to the Office Manager.

Essential Duties & Responsibilities include but are not limited to:

• Opening and closing shifts for Visitor Center operations.
• Book and collect payment for pavilion rentals.
• Daily housekeeping.
• Assisting patrons with reservations & ticketing for the tram.
• Provides superior customer service and assistance to guests both in person and over the phone.
• Conduct oneself in a professional manner and always maintains a professional image.
• Monitor safety of patrons.
• Dependable and have a strong work ethic.
• Other duties as assigned.

Requirements:

• Minimum 16 years of age.
• Position is subject to modified/flexible work schedule during high volume work periods, including weekends and evenings.
• Demonstrate excellent communication skills.
• Ability to address complaints and resolve concerns, as needed.
• Ability to work independently without constant supervision.
• Ability to work in a fast-paced environment.

Must be able to pass a physical, drug screen, and background investigation.

The hourly wage is $16.95 - $20.24/hour, depending on qualifications.

Seasonal employees may receive preference in consideration for potential promotional opportunities within the City.

Applications should be submitted online.

• Applicants may be contacted regarding their interest in seasonal positions in other Divisions in the City.
• Applicants will only be contacted if selected to move forward in the hiring process.